Operational Defect Database
BugZero found this defect 30 days ago.
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Hewlett Packard Enterprise | a00138892en_us
Advisory: HPE ProLiant Gen11 Servers With MR Gen11 Controllers - Stack Trace Warning is Displayed After the Server Is Shut Down or Rebooted When Running Red Hat Enterprise Linux (RHEL) 9.x
Last update date:
4/20/2024
Affected products:
HPE Compute MR Gen11 Controllers
HPE ProLiant DL320 Gen11
HPE ProLiant DL325 Gen11
HPE ProLiant DL345 Gen11
HPE ProLiant DL360 Gen11
HPE ProLiant DL380 Gen11
HPE ProLiant DL385 Gen11
HPE ProLiant DL560 Gen11
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Info
When Red Hat Enterprise Linux (RHEL) 9.x is shut down or rebooted, the following stack trace warning is displayed: [ 192.350992] Call Trace: [ 192.353689] [ 192.356003] ? _dev_info+0x6c/0x87 [ 192.359756] free_irq+0x33/0x70 [ 192.363217] megasas_destroy_irqs+0x90/0x100 [megaraid_sas] [ 192.369365] megasas_shutdown+0xae/0x100 [megaraid_sas] [ 192.375123] pci_device_shutdown+0x31/0x60 [ 192.379639] device_shutdown+0x156/0x1b0 [ 192.383962] __do_sys_reboot.cold+0x2f/0x5b [ 192.388573] ? pick_next_task+0x51/0x940 [ 192.392897] ? rseq_get_rseq_cs.isra.0+0x16/0x220 [ 192.398084] ? rseq_ip_fixup+0x72/0x1a0 [ 192.402311] ? __schedule+0x250/0x620 [ 192.406350] ? __rseq_handle_notify_resume+0x32/0x50 [ 192.411822] do_syscall_64+0x59/0x90 [ 192.415764] ? do_syscall_64+0x69/0x90 [ 192.419894] ? exc_page_fault+0x62/0x150 [ 192.424217] entry_SYSCALL_64_after_hwframe+0x63/0xcd [ 192.429784] RIP: 0033:0x7fca14557157 [ 192.433726] Code: 0b 00 f7 d8 64 89 02 b8 ff ff ff ff eb b8 0f 1f 44 00 00 f3 0f 1e fa 89 fa be 69 19 12 28 bf ad de e1 fe b8 a9 00 00 00 0f 05 3d 00 f0 ff ff 77 01 c3 48 8b 15 99 4c 0b 00 f7 d8 64 89 02 b8 [ 192.454406] RSP: 002b:00007ffcab2a11f8 EFLAGS: 00000246 ORIG_RAX: 00000000000000a9 [ 192.462744] RAX: ffffffffffffffda RBX: 0000000000000000 RCX: 00007fca14557157 [ 192.470601] RDX: 0000000001234567 RSI: 0000000028121969 RDI: 00000000fee1dead [ 192.478461] RBP: 00007ffcab2a1240 R08: 000000000000000a R09: 0000000000000000 [ 192.486321] R10: 000000000000001e R11: 0000000000000246 R12: 0000000000000006 [ 192.495096] R13: 0000000000000001 R14: 00000000fffffffe R15: 0000000000000001 [ 192.503745]
Scope
Any HPE ProLiant Gen11 Servers configured with MR Gen11 Controllers running on a Red Hat Enterprise Linux (RHEL) operating system and MR Gen11 Controller Driver version 07.726.03.00 (or earlier).
Resolution
This stack trace warning does not affect the operation or functionality of the server and can be safely ignored. This issue will be resolved in a future MR Gen11 Controller driver version. This advisory will be updated when a new driver version is available. RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL: HPE Email Preference Center NAVIGATION TIP : For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to the Navigation Tips document. SEARCH TIP : For hints on locating similar documents on HPE.com, refer to the Search Tips document.
