Operational Defect Database
BugZero found this defect 26 days ago.
Data sources
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Hewlett Packard Enterprise | a00138977en_us
Advisory: HPE ProLiant Gen11 and HPE Alletra Storage - The Intel VMD Controller Status Displays as Unknown on HPE Servers With Intel Virtual RAID on CPU (VROC) Enabled and Running VMWare ESXi
Last update date:
4/24/2024
Affected products:
HPE ProLiant DL320 Gen11
HPE ProLiant DL360 Gen11
HPE ProLiant DL380 Gen11
HPE ProLiant DL380a Gen11
HPE ProLiant DL560 Gen11
HPE ProLiant ML110 Gen11
HPE ProLiant ML350 Gen11
HPE Alletra Storage Server 4110
HPE Alletra Storage Server 4120
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Info
On HPE servers with Intel Virtual RAID on CPU (VROC) enabled and running VMWare ESXi, there is no VROC out-of-band (OOB) agent for VMWare ESXi to associate with HPE Integrated Lights-Out (iLO); therefore, the Intel VMD Controller status in the iLO Device Inventory web page displays as Unknown:
Scope
This issue has been observed on any HPE servers using VMware ESXi in which the VROC out-of-band (OOB) agent is supported (platforms with Gen4 and Gen5 Intel® Xeon® Scalable Processors using VMD 3.0), and where VROC is enabled. Affected VMWare ESXi versions are listed in the Intel Virtual RAID on CPU (Intel VROC) and Intel Volume Management Device (Intel VMD) . Disclaimer: One or more of the links above will take you outside the HPE website. HPE is not responsible for content outside of its domain.
Resolution
This issue will be fixed in a future VROC OOB agent update. This document will be updated as more information becomes available. RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL: HPE Email Preference Center NAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to the Navigation Tips document. SEARCH TIP: For hints on locating similar documents on HPE.com, refer to the Search Tips document.
