Operational Defect Database
BugZero found this defect 17 days ago.
Data sources
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Hewlett Packard Enterprise | a00139182en_us
Advisory: HPE ProLiant Gen11 and HPE Alletra Storage Servers - Incorrect Drive Location May Be Displayed After Selecting "Enabled Individual CPU NVMe Root Ports" on BIOS/Platform Configuration (RBSU) With Intel Virtual RAID on CPU (VROC) 8.6 Enabled
Last update date:
5/3/2024
Affected products:
HPE ProLiant DL110 Gen11
HPE ProLiant DL320 Gen11
HPE ProLiant DL360 Gen11
HPE ProLiant DL380 Gen11
HPE ProLiant DL380a Gen11
HPE ProLiant DL560 Gen11
HPE Synergy 480 Gen11 Compute Module
HPE Alletra Storage Server 4110
HPE Alletra Storage Server 4120
HPE Alletra Storage Server 4140
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Info
On HPE ProLiant Gen11 and HPE Alletra Storage Servers with the "Enabled Individual CPU NVMe Root Ports" option on BIOS/Platform Configuration (RBSU) with Intel Virtual RAID on CPU (VROC) 8.6 enabled, incorrect drive location information may be displayed on the system information pages provided in the screenshots below. NOTE : Since iLO relies on the drive location to conduct LED management for the corresponding drive, LED management is also impacted. This issue can be observed on the following pages: The Intel Virtual RAID on CPU (VROC) page on BIOS/Platform Configuration (RBSU) On the iLO 6 Storage page On the iLO 6 Integrated Management Log page
Scope
HPE ProLiant Gen11 and HPE Alletra Storage Servers when selecting the "Enabled Individual CPU NVMe Root Ports" option on the BIOS/Platform Configuration (RBSU) with Intel Virtual RAID on CPU (VROC) 8.6 enabled.
Resolution
This issue will be resolved in a future release of Intel Virtual RAID on CPU (VROC). This advisory will be updated when a solution is available. As a workaround, to prevent the incorrect drive location from being displayed, use the "Enabled All CPU NVMe Root Ports" option instead of the "Enabled Individual CPU NVMe Root Ports" option on the BIOS/Platform Configuration (RBSU). For further details regarding BIOS/Platform configuration (RBSU), see the UEFI System Utilities UEFI System Utilities User Guide for HPE ProLiant Gen11 Servers, and HPE Synergy . RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL: HPE Email Preference Center NAVIGATION TIP : For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to the Navigation Tips document. SEARCH TIP : For hints on locating similar documents on HPE.com, refer to the Search Tips document.
