Operational Defect Database
BugZero found this defect 5057 days ago.
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Hewlett Packard Enterprise | c02310337
Advisory: VMware ESX 4.1 - The HP NC375T PCI Express Quad Port Gigabit Server Adapter Information Is Not Displayed in the System Management Homepage for VMware ESX 4.1
Last update date:
2/29/2024
Affected products:
HPE ProLiant DL120 G6 Server
HPE ProLiant DL160 G6 Server
HPE ProLiant DL160se G6 Server
HPE ProLiant DL165 G6 Server
HPE ProLiant DL180 G6 Server
HPE ProLiant DL320 G6 Server
HPE ProLiant DL360 G6 Server
HPE ProLiant DL370 G6 Server
HPE ProLiant DL380 G6 Server
HPE ProLiant DL385 G6 Server
HPE ProLiant DL585 G6 Server
HPE ProLiant DL785 G6 Server
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Info
After configuring a ProLiant server with HP NC375T PCI Express Quad Port Gigabit Server Adapter and VMware ESX 4.1 and installing the Insight Management Agents Version 8.5.1, the NC375T adapter is not displayed in the NIC box of the System Management Homepage (SMH). However, the NC375T PCI Express Quad Port Gigabit Server Adapter information is displayed in the expansion bus as an Ethernet controller and the NIC information is displayed correctly under the network adapter link in Virtual Infrastructure (VI) Client. The issue occurs under the following conditions: Configure the ProLiant server with the NC375T PCI Express Quad Port Gigabit Server Adapter. In the ROM-Based Setup Utility, select PCI Devices and observe that the information for the NC375T adapter is displayed as an Ethernet Network controller. Install VMware ESX 4.1 on the server. After the installation completes, install the Insight Management Agents 8.5.1. Log into SMH and observe that the NC375T ports information is not displayed in the NIC box of SMH. Note: However, the NC375T adapter is displayed in expansion buses as an Ethernet Controller. Log into the VI Client and observe that NIC information is displayed correctly under the under the network adapter link.
Scope
Any ProLiant server running VMware ESX 4.1 with Insight Management Agents Version 8.5.1 when the configuration includes an NC375T PCI Express Quad Port Gigabit Server Adapter.
Resolution
A future release of the Insight Management Agents will allow the NC375T to be displayed in SMH. This advisory will be updated when additional information is available. As a workaround, the NIC information can be viewed as an Ethernet Controller under the Expansion buses of SMH. OR Log into the Virtual Infrastructure Client (VI Client) and observe that the NIC information is displayed correctly under the network adapter link. RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HP Subscriber's Choice. Sign up for Subscriber's Choice at the following URL: http://www.hp.com/go/myadvisory NAVIGATION TIP : For hints on navigating HP.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to the Navigation Tips document . SEARCH TIP : For hints on locating similar documents on HP.com, refer to the Search Tips document . To search for additional advisories related to VMware ESX 4.1, use the following search string: +Advisory +ProLiant -"Software and Drivers" +VMware KEYWORDS : ESX 4.1, NC375T, agents, SMH, VI,
