Operational Defect Database

BugZero found this defect 4136 days ago.

Hewlett Packard Enterprise | c02483992

Advisory: (Revision) VMware ESX 4.0 U2 - Excess Vmkernel Log Entries (LinCharRead/Write) Are Logged on Integrated Lights-Out 3 (iLO 3) Servers Running VMware ESX 4.0 U2 and HP Management Agents for VMware ESX Version 8.5.1

Last update date:

2/29/2024

Affected products:

HPE Integrated Lights-Out 3 (iLO 3)

VMware Offerings

VMware vSphere Software

Affected releases:

No affected releases provided.

Fixed releases:

No fixed releases provided.

Description:

Info

Document Version Release Date Details 3 01/22/2013 Updated to include a link to the VMware from HP ProLiant Server VMware Support Matrix 2 11/07/2012 Revised to include HP Management Agents for VMware ESX Version 8.70 as a resolution to the issue. 1 08/19/2010 Original Document Release. On ProLiant servers running VMware ESX 4.0 U2 and using HP Management Agents for VMware ESX Version 8.5.1, excess log entries are found in the vmkernel log files in Integrated Lights-Out 3 (iLO 3). The issue is observed in the following installation scenario: Configure the ProLiant server with VMware ESX 4 U2. Install the HP Management Agents for VMware ESX Version 8.5.1. Check the vmkernel logs. The log is filled with messages similar to the following: WARNING: LinChar: LinuxCharWrite: M=230 m=0 flags=0x1002 write 57 bytes at offset 0x0 failed (-16)

Scope

Any ProLiant server running VMware ESX 4.0 U2 and Integrated Lights-Out 3 (iLO 3) Version 1.05 with HP Management Agents for VMware ESX Version 8.5.1.

Resolution

Update the HP Management Agents for VMware ESX Version 8.70 (or later). The VMware from HP ProLiant Server VMware Support Matrix includes links to the HP Management Agents for VMware ESX Version 8.70 (or later) and is located at the following URL: http://h18004.www1.hp.com/products/servers/vmware/supportmatrix/hpvmware.html OR As a workaround, the cmasm2d agent can be disabled to prevent the messages from being logged. Note: After stopping the cmasm2d agent component, the Management Processor information will not be available in the System Management Homepage (SMH). Perform the following steps to disable the cmasm2d Insight Agent component: Log into the VMware ESX 4.0 Server host service console. Stop the agents by issuing the following command: service hp-snmp-agents stop Open the file: /opt/hp/hp-snmp-agents/cma.conf in a text editor. Add "exclude cmasm2d" to the top of the file. If the exclude line already exists, append "cmasm2d" to the line. For example, [root@localhost hp-snmp-agents]# cat cma.conf | more ################################################## # # cma.conf: HP Insight Management Agents configuration file # ################################################## ##################################################### # exclude is used to exclude individual agents from starting by default. # Simply add the name of the agent(s) after the exclude directive. ##################################################### exclude cmasm2d Save the file and exit. Restart the Insight Management Agents by issuing the following command: service hp-snmp-agents start. Note: After stopping the cmasm2d agent component, the Management Processor information will not be available in the System Management Homepage (SMH). RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HP Subscriber's Choice. Sign up for Subscriber's Choice at the following URL: http://www.hp.com/go/myadvisory NAVIGATION TIP : For hints on navigating HP.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to the Navigation Tips document . SEARCH TIP : For hints on locating similar documents on HP.com, refer to the Search Tips document . To search for additional advisories related to VMware ESX 4.0 and Insight Management Agents, use the following search string: +Advisory +ProLiant -"Software and Drivers" +VMware KEYWORDS : VMware 4.0 U2, agents, cmasm2d, excessive entries, log, iLO 3

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