Operational Defect Database
BugZero found this defect 2161 days ago.
Data sources
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Hewlett Packard Enterprise | c03265132
Advisory: (Revision) Red Hat Enterprise Linux - "[Firmware Bug]: The BIOS Has Corrupted Hw-PMU Resources" Message Can Be Safely Ignored Displayed with Red Hat Enterprise Linux 6 and Red Hat Enterprise Linux 7
Last update date:
1/29/2024
Affected products:
HPE Apollo 2000 System
HPE Apollo 6000 DLC System
HPE ProLiant BL280c G6 Server Blade
HPE ProLiant BL2x220c G6 Server Blade
HPE ProLiant BL460c G6 Server Blade
HPE ProLiant BL460c Gen10 Server Blade
HPE ProLiant BL460c Gen8 Server Blade
HPE ProLiant BL460c Gen9 Server Blade
HPE ProLiant BL465c G6 Server Blade
HPE ProLiant BL465c Gen8 Server Blade
HPE ProLiant BL490c G6 Server Blade
HPE ProLiant BL495c G6 Server Blade
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Info
Document Version Release Date Details 4 06/20/2018 Added HPE ProLiant Gen10-series servers and Red Hat Enterprise Linux 7 as affected. 3 08/14/2017 Added HPE ProLiant Gen9-series servers as affected servers. Supersedes c03265132. 2 04/09/2013 Updated "Note:" in Resolution. 1 03/30/2012 Original Document Release. On an HP ProLiant server running Red Hat Enterprise Linux 6 or Red Hat Enterprise Linux 7, the following message is displayed during the initial startup screen of Red Hat Linux: [Firmware Bug]: the BIOS has corrupted hw-PMU resources Additionally, a message similar to the following is posted to the dmesg file: CPU0: Intel(R) Xeon(R) CPU X7560 @ 2.27GHz stepping 06 Performance Events: PEBS fmt1+, Nehalem events, Broken BIOS detected, complain to your hardware vendor. [Firmware Bug]: the BIOS has corrupted hw-PMU resources (MSR 38d is 330) Intel PMU driver. OR CPU0: Quad-Core AMD Opteron(tm) Processor 2389 stepping 02 Performance Events: Broken BIOS detected, complain to your hardware vendor. [Firmware Bug]: the BIOS has corrupted hw-PMU resources (MSR c0010001 is 430076) AMD PMU driver.
Scope
Any HP ProLiant server running Red Hat Enterprise Linux 6 or Red Hat Enterprise Linux 7.
Resolution
The messages do not affect the functionality or performance of the operating system or the server and can be safely ignored. Refer to the Red Hat Article, The boot message "Performance Events: PEBS fmt1+, Westmere events, Broken BIOS detected" is seen in Red Hat Enterprise Linux, for additional information, located at the following Red Hat URL: https://access.redhat.com/kb/docs/DOC-55869 For the following ProLiant servers, the error message can be avoided by performing the steps detailed below: All HPE Gen10 servers All HPE ProLiant Gen9 servers All HPE ProLiant Gen8 servers HPE ProLiant DL580 G7 server HPE ProLiant BL620 G7 server blade HPE ProLiant BL680 G7 server blade NOTE: For the servers listed above, perform the following to avoid the above message from being displayed: IMPORTANT : Disabling "Processor Power and Utilization Monitoring" limits the HP ProLiant server capabilities. Boot machine to RBSU (F9). Press CTRL+A. Select "Service Options." Select "Processor Power and Utilization Monitoring." Select "Disable." Press F10 to save and exit. Reboot. NOTE: One or more of the links above will take you outside the Hewlett Packard Enterprise web site. HPE does not control and is not responsible for information outside of the HPE web site. NOTE: Products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may have older product names and model numbers that differ from current models. RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HPE Subscriber's Choice. Sign up for Subscriber's Choice at the following URL: Proactive Updates Subscription Form. NAVIGATION TIP : For hints on navigating HPE.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to the Navigation Tips document . SEARCH TIP : For hints on locating similar documents on HPE.com, refer to the Search Tips Document . To search for additional advisories related to Linux, use the following search string: +Advisory +ProLiant -"Software and Drivers" +Linux
