Operational Defect Database
BugZero found this defect 3356 days ago.
Data sources
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Hewlett Packard Enterprise | c03844171
Advisory: (Revision) HP ProLiant ML370 G6 Server - Windows Event Log Will Record Event ID: 6008 After Rebooting The System
Last update date:
2/3/2024
Affected products:
HPE ProLiant ML370 G6 Server
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Info
Document Version Release Date Details 2 03/13/2015 Removed the following statement to Resolution: "HP is currently investigating whether other platforms also experience this issue. This document will be updated as further information becomes available." Added the following Note to Resolution: "This issue has only been identified on HP ProLiant ML370 G6 servers." 1 06/17/2013 Original document release. After rebooting an HP ProLiant ML370 G6 server running Microsoft Windows Server 2008 R2 and configured with an HP RDX Removable Disk Backup System, the Windows Event Log may record the following message: Event ID: 6008: The previous system shutdown at [time] on [date] was unexpected.
Scope
Any HP ProLiant ML370 G6 server running Microsoft Windows Server 2008 R2 and configured with an HP RDX Removable Disk Backup System.
Resolution
CAUTION: This document contains information about how to modify the registry. Use the Registry Editor at your own risk! The registry should be backed up before modifying it. If the Registry Editor is used incorrectly, serious issues could occur that may require a reinstallation of the operating system. For more information about how to back up, restore, and modify the registry, see Microsoft Knowledge Base Article 256986, titled Windows registry information for advanced users . Click here to view Microsoft Knowledge Base Article 256986: ( http://support.microsoft.com/kb/256986/ ). Event ID: 6008 is a shutdown tracking event only and can be safely ignored. The operation and functionality of the server is not affected. However, to avoid logging Event ID: 6008, use the Windows Registry Editor to add the following registry key parameter. 1. Open Windows Registry Editor. From Windows Start menus, select Run and enter regedit in the Open textbox. 2. Click Browse . 3. Expand: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Reliability\LastAliveStamp 4. On the Edit menu, click Add Value . 5. Add the following registry key parameter: a. Key Name: TimeStampIntervalData b. Type: REG_DWORD c. Value: Setting the value to 0 prevents the "last alive" time stamp from being logged. d. Click OK . 6. From the File menu, click Exit to close Windows Registry Editor. Note: This issue has only been identified on HP ProLiant ML370 G6 servers. RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HP Subscriber's Choice. Sign up for Subscriber's Choice at the following URL: http://www.hp.com/go/myadvisory NAVIGATION TIP : For hints on navigating HP.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to the Navigation Tips document . SEARCH TIP : For hints on locating similar documents on HP.com, refer to the Search Tips document .
