Operational Defect Database
BugZero found this defect 2972 days ago.
Data sources
All data on this page is proprietary to BugZero® or gathered from public sources
Hewlett Packard Enterprise | c05067361
Advisory: Canonical Ubuntu - Installation of Canonical Ubuntu May Not Complete when Using Metal-as-a-Service (MAAS) with Integrated Lights Out 4 (iLO 4) Firmware Version 2.30
Last update date:
2/22/2024
Affected products:
HPE ProLiant BL460c Gen8 Server Blade
HPE ProLiant BL460c Gen9 Server Blade
HPE ProLiant BL465c Gen8 Server Blade
HPE ProLiant DL120 Gen9 Server
HPE ProLiant DL180 Gen9 Server
HPE ProLiant DL360 Gen9 Server
HPE ProLiant DL360p Gen8 Server
HPE ProLiant DL380 Gen9 Server
HPE ProLiant DL380p Gen8 Server
HPE ProLiant DL385p Gen8 Server
HPE ProLiant DL60 Gen9 Server
HPE ProLiant DL80 Gen9 Server
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Info
Canonical Ubuntu installation may not complete when using Metal-as-a-Service (MAAS) with Integrated Lights Out 4 (iLO 4) Firmware Version 2.30. The Metal-as-a-Service (MAAS) uses Intelligent Platform Management Interface (IPMI) commands to power on the physical server during the commissioning/deployment phase. Due to a timing issue, the server is unable to power on using iLO 4 Firmware Version 2.30.
Scope
Any HPE ProLiant Gen8-series or HPE ProLiant Gen9-series server running iLO 4 Firmware Version 2.30.
Resolution
To perform the Canonical Ubuntu installation, upgrade to Integrated Lights-Out 4 (iLO 4) Firmware Version 2.40, located at the following URL: https://h20566.www2.hpe.com/hpsc/swd/public/detail?idx=&action=driverDocument&itemLocale=&swItemId=MTX_ae600534c9b64bb9a10f0b299c&mode RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HPE Subscriber's Choice. Sign up for Subscriber's Choice at the following URL: Proactive Updates Subscription Form. NAVIGATION TIP : For hints on navigating HP.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to the Navigation Tips document . SEARCH TIP : For hints on locating similar documents on HP.com, refer to the Search Tips document . To search for additional advisories related to Linux, use the following search string: +Advisory +ProLiant -"Software and Drivers" +Linux
