Microsoft Windows Server | WI444964

Impact: Windows Hello using face, fingerprint or PIN might be affected. Originating KB URL: N/A Originating Build: N/A Resolved KB URL: https://support.microsoft.com/en-us/topic/5017389 Date Resolved: 2022-09-30T14:00:00-07:00 Vendor Message History: ======================= Published: 2022-10-10T21:43:59.487+00:00 ---------------------------------------- Signing in using Windows Hello might not work as expected after upgrading to Windows 11, version 22H2 on devices using Windows Hello Enhanced Sign-in Security (https://learn.microsoft.com/windows-hardware/design/device-experiences/windows-hello-enhanced-sign-in-security). Windows Hello using face, fingerprint or PIN might be affected. This issue might be encountered on devices which already have Windows Hello when upgrading but should not happen on devices which enable Windows Hello after upgrading or installing Windows 11, version 22H2. To safeguard your upgrade experience, we have applied a compatibility hold on devices using Windows Hello Enhanced Sign-in Security from being offered or installing Windows 11, version 22H2. If your organization is using Update Compliance (https://docs.microsoft.com/windows/deployment/update/update-compliance-monitor), the safeguard ID is 40667045. Workaround: If you upgraded to Windows 11, version 22H2 and are unable to sign-in using Windows Hello, you can sign-in using the password for your user. Resolution: This issue was resolved in KB5017389 (https://support.microsoft.com/help/5017389). The safeguard hold is estimated to be removed in mid-October 2022. Note We recommend that you do not attempt to manually upgrade using the Update now button or the Media Creation Tool until this issue has been resolved and the safeguard removed. Affected platforms: - Client: Windows 11, version 22H2 - Server: None