Operational Defect Database

BugZero updated this defect 450 days ago.

Microsoft Windows Server | WI520364

Windows 11 upgrades were offered to ineligible devices

Last update date:

2/25/2023

Affected products:

Affected releases:

Fixed releases:

Description:

Impact: Affected devices were not able to complete the installation process. Originating KB URL: N/A Originating Build: N/A Resolved KB URL: N/A Date Resolved: 2023-02-24T17:43:18.7178344-08:00 Vendor Message History: ======================= Published: 2023-02-25T01:47:38.353+00:00 ---------------------------------------- Some hardware ineligible Windows 10 and Windows 11, version 21H2 (https://support.microsoft.com/windows/installing-windows-11-on-devices-that-don-t-meet-minimum-system-requirements-0b2dc4a2-5933-4ad4-9c09-ef0a331518f1) devices were offered an inaccurate upgrade to Windows 11. These ineligible devices did not meet the minimum requirements (https://www.microsoft.com/windows/windows-11-specifications?r=1) to run Window 11. Devices that experienced this issue were not able to complete the upgrade installation process. This issue was detected on February 23, 2023, and resolved on the same day. Resolution: This issue is resolved. It might take 24 to 48 hours to propagate to all affected devices. Affected users do not need to take any steps. Affected platforms: - Client: Windows 10, version 22H2; Windows 11, version 21H2; Windows 10, version 21H2; Windows 10, version 20H2

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