Microsoft Windows Server | WI521734

Impact: Apps to change behaviors or UI in Windows 11 might cause issues with updates released February 28, 2023 or later. Originating KB URL: https://support.microsoft.com/en-us/topic/5022913 Originating KB Release Date: 2023-02-28T10:00:00-08:00 Originating Build: 22621.1344 Resolved KB URL: N/A Date Resolved: 2023-03-27T19:00:37.3349187-07:00 Vendor Message History: ======================= Published: 2023-03-28T16:56:43.837+00:00 ---------------------------------------- After installing KB5022913 (https://support.microsoft.com/help/5022913) or later updates, Windows devices with some third-party UI customization apps might not start up. These third-party apps might cause errors with explorer.exe that might repeat multiple times in a loop. The known affected third-party UI customization apps are ExplorerPatcher and StartAllBack. These types of apps often use unsupported methods to achieve their customization and as a result can have unintended results on your Windows device. Workaround: We recommend uninstalling any third-party UI customization app before installing KB5022913 (https://support.microsoft.com/help/5022913) to prevent this issue. If your Windows device is already experiencing this issue, you might need to contact customer support for the developer of the app you are using. If you are using StartAllBack, you might be able to prevent this issue by updating to the latest version (v3.5.6 or later). Resolution: ExplorerPatcher has released a version which lists this issue as resolved. Note: If you are using any third-party UI customization app and encounter this or any other issues, you will need to contact customer support for the developer of the app you are using. Affected platforms: - Client: Windows 11, version 22H2; Windows 11, version 21H2 - Server: None Published: 2023-03-18T00:07:06.837+00:00 ---------------------------------------- After installing KB5022913 (https://support.microsoft.com/help/5022913) or later updates, Windows devices with some third-party UI customization apps might not start up. These third-party apps might cause errors with explorer.exe that might repeat multiple times in a loop. The known affected third-party UI customization apps are ExplorerPatcher and StartAllBack. These types of apps often use unsupported methods to achieve their customization and as a result can have unintended results on your Windows device. Workaround: We recommend uninstalling any third-party UI customization app before installing KB5022913 (https://support.microsoft.com/help/5022913) to prevent this issue. If your Windows device is already experiencing this issue, you might need to contact customer support for the developer of the app you are using. If you are using StartAllBack, you might be able to prevent this issue by updating to the latest version (v3.5.6 or later). Resolution: ExplorerPatcher has released a version which lists this issue as resolved. Note: If you are using any third-party UI customization app and encounter this or any other issues, you will need to contact customer support for the developer of the app you are using. Affected platforms: - Client: Windows 11, version 22H2 - Server: None Published: 2023-02-28T17:56:28.317+00:00 ---------------------------------------- After installing KB5022913 (https://support.microsoft.com/help/5022913) or later updates, Windows devices with some third-party UI customization apps might not start up. These third-party apps might cause errors with explorer.exe that might repeat multiple times in a loop. The known affected third-party UI customization apps are ExplorerPatcher and StartAllBack. These types of apps often use unsupported methods to achieve their customization and as a result can have unintended results on your Windows device. Workaround: We recommend uninstalling any third-party UI customization app before installing KB5022913 (https://support.microsoft.com/help/5022913) to prevent this issue. If your Windows device is already experiencing this issue, you might need to contact customer support for the developer of the app you are using. If you are using StartAllBack, you might be able to prevent this issue by updating to the latest version (v3.5.6 or later). Next steps: We are presently investigating and will provide more information when it is available. If you are using any third-party UI customization app and encounter any issues, you will need to contact customer support for the developer of the app you are using. Affected platforms: - Client: Windows 11, version 22H2 - Server: None