BugZero found this defect 426 days ago.
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4/3/2023
Impact: Rockstar Games Launcher might be unable to open Red Dead Redemption 2. Originating KB URL: https://support.microsoft.com/en-us/topic/5023774 Originating KB Release Date: 2023-03-21T10:00:00-07:00 Originating Build: 22000.30000 Resolved KB URL: N/A Date Resolved: 2023-04-03T13:11:48.8167713-07:00 Vendor Message History: ======================= Published: 2023-04-03T21:40:02.53+00:00 ---------------------------------------- After installing KB5023774 (https://support.microsoft.com/help/5023774) or later updates, Red Dead Redemption 2 might not open. When attempting to open it from the Rockstar Games Launcher by selecting the "Play" button, it will switch to "Loading", but Red Dead Redemption 2 might not open, and the button will revert to "Play". Workaround: To mitigate this issue, you can upgrade to Windows 11, version 22H2. If you are interested in moving to Windows 11, version 22H2 (https://aka.ms/video/w11/how-to-get-22h2), open Windows Update settings and select Check for updates (https://support.microsoft.com/windows/update-windows-3c5ae7fc-9fb6-9af1-1984-b5e0412c556a). If your device is ready, you will see the option to Download and install. Resolution: This issue was resolved in an update from Rockstar Games for Red Dead Redemption 2. After updating to the latest version of the game, you should be able to open it as expected. Affected platforms: - Client: Windows 11, version 21H2 - Server: None Published: 2023-03-28T16:56:26.443+00:00 ---------------------------------------- After installing KB5023774 (https://support.microsoft.com/help/5023774) or later updates, Red Dead Redemption 2 might not open. When attempting to open it from the Rockstar Games Launcher by selecting the "Play" button, it will switch to "Loading", but Red Dead Redemption 2 might not open, and the button will revert to "Play". Workaround: To mitigate this issue, you can upgrade to Windows 11, version 22H2. If you are interested in moving to Windows 11, version 22H2 (https://aka.ms/video/w11/how-to-get-22h2), open Windows Update settings and select Check for updates (https://support.microsoft.com/windows/update-windows-3c5ae7fc-9fb6-9af1-1984-b5e0412c556a). If your device is ready, you will see the option to Download and install. Next steps: Microsoft and Rockstar Games are investigating and will provide more information when it is available. Affected platforms: - Client: Windows 11, version 21H2 - Server: None