Operational Defect Database

BugZero found this defect 447 days ago.

Microsoft Windows Server | WI549515

Intermittent issues with speech recognition when using Chinese or Japanese

Last update date:

5/25/2023

Affected products:

Affected releases:

Fixed releases:

Description:

Impact: This issue might also affect expressive input, and handwriting recognition. Originating KB URL: https://support.microsoft.com/en-us/topic/5022913 Originating KB Release Date: 2023-02-28T10:00:00-08:00 Originating Build: 22621.1344 Resolved KB URL: https://support.microsoft.com/en-us/topic/5026446 Date Resolved: 2023-05-24T10:00:00-07:00 Vendor Message History: ======================= Published: 2023-05-25T00:35:42.11+00:00 ---------------------------------------- After installing KB5022913 (https://support.microsoft.com/help/5022913) or later updates, some apps might have intermittent issues with speech recognition, expressive input, and handwriting when using Chinese or Japanese languages. Affected apps might sometimes fail to recognize certain words or might be unable to receive any input from speech recognition or affected input types. This issue is more likely to occur when apps are using offline speech recognition. Note for app developers: This issue only affects speech recognition using Speech Recognition Grammar Specification (SRGS) in Windows.Media.SpeechRecognition (https://learn.microsoft.com/uwp/api/Windows.Media.SpeechRecognition). Other implementations of speech recognition are not affected. Workaround: To mitigate this issue, you will need to do the following once every time you restart your device: 1. Close the app which is having issues with speech recognition or other affected input types. 2. Open Task Manager by selecting the Start button and type "task manager" and select it. 3. Select the "Processes" tab on the left and then select the "Name" column so that the list of processes is sorted by their names. 4. Find ctfrmon.exe and select it. 5. Select the "End Task" button. 6. Confirm a new instance of ctfmon.exe is started automatically. 7. You should now be able to open the affected app and use speech recognition and other input types. Resolution: This issue was resolved in KB5026446 (https://support.microsoft.com/help/5026446). Affected platforms: - Client: Windows 11, version 22H2 - Server: None Published: 2023-05-02T23:46:30.15+00:00 ---------------------------------------- After installing KB5022913 (https://support.microsoft.com/help/5022913) or later updates, some apps might have intermittent issues with speech recognition, expressive input, and handwriting when using Chinese or Japanese languages. Affected apps might sometimes fail to recognize certain words or might be unable to receive any input from speech recognition or affected input types. This issue is more likely to occur when apps are using offline speech recogition. Note for app developers: This issue only affects speech recognition using Speech Recognition Grammar Specification (SRGS) in Windows.Media.SpeechRecognition (https://learn.microsoft.com/uwp/api/Windows.Media.SpeechRecognition). Other implementations of speech recognition are not affected. Workaround: To mitigate this issue, you will need to do the following once every time you restart your device: 1. Close the app which is having issues with speech recognition or other affected input types. 2. Open Task Manager by selecting the Start button and type "task manager" and select it. 3. Select the "Processes" tab on the left and then select the "Name" column so that the list of processes is sorted by their names. 4. Find ctfrmon.exe and select it. 5. Select the "End Task" button. 6. Confirm a new instance of ctfmon.exe is started automatically. 7. You should now be able to open the affected app and use speech recognition and other input types. Next steps: We are working on a resolution and will provide an update in an upcoming release. Affected platforms: - Client: Windows 11, version 22H2 - Server: None

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