Microsoft Windows Server | WI661059

Impact: Apps to change behaviors or UI in Windows 11 might cause issues with updates released July 22, 2023 or later. Originating KB URL: https://support.microsoft.com/en-us/topic/5028254 Originating KB Release Date: 2023-07-25T10:00:00-07:00 Originating Build: 22621.30000 Resolved KB URL: N/A Date Resolved: 2023-08-17T16:01:13.5933837-07:00 Vendor Message History: ======================= Published: 2023-08-17T23:47:37.217+00:00 ---------------------------------------- After installing KB5028254 (https://support.microsoft.com/help/5028254) or later updates, the Start menu might not open on Windows devices with some third-party UI customization apps installed. The known affected third-party UI customization app is ExplorerPatcher but others might also be affected. These types of apps often use unsupported methods to achieve their customization and as a result can have unintended results on your Windows device. Workaround: We recommend uninstalling any third-party UI customization app before installing KB5028254 (https://support.microsoft.com/help/5028254) to prevent this issue. If your Windows device is already experiencing this issue, you might need to contact customer support for the developer of the app you are using. Resolution: ExplorerPatcher has released a version which lists this issue as resolved. Note: If you are using any third-party UI customization app and encounter this or any other issues, you will need to contact customer support for the developer of the app you are using. Affected platforms: - Client: Windows 11, version 22H2 - Server: None Published: 2023-07-26T19:21:25.333+00:00 ---------------------------------------- After installing KB5028254 (https://support.microsoft.com/help/5028254) or later updates, the Start menu might not open on Windows devices with some third-party UI customization apps installed. The known affected third-party UI customization app is ExplorerPatcher but others might also be affected. These types of apps often use unsupported methods to achieve their customization and as a result can have unintended results on your Windows device. Workaround: We recommend uninstalling any third-party UI customization app before installing KB5028254 (https://support.microsoft.com/help/5028254) to prevent this issue. If your Windows device is already experiencing this issue, you might need to contact customer support for the developer of the app you are using. Next steps: If you are using any third-party UI customization app and encounter any issues, you will need to contact customer support for the developer of the app you are using. Affected platforms: - Client: Windows 11, version 22H2 - Server: None