Operational Defect Database
BugZero found this defect 222 days ago.
Data sources
All data on this page is proprietary to BugZero® or gathered from public sources
Microsoft Windows Server | WI681180
The October 2023 security update might fail to install
Last update date:
10/27/2023
Affected products:
Windows 10
Affected releases:
21H2
22H2
Fixed releases:
Description:
Updates History
Published: 2023-10-27T16:56:36.38+00:00 ---------------------------------------- Microsoft has received reports of an issue where Windows updates released October 10, 2023 (KB5031356 (https://support.microsoft.com/help/5031356)) fail to install. Devices might initially display progress, but then fail to complete installation. Based on our reports, some of the most common errors being encountered is Error 8007000D (ERROR_INVALID_DATA). This error can be found from the Windows Update view under System settings, by selecting Update History. For additional guidance on quality update install errors, see Troubleshoot problems updating Windows (https://support.microsoft.com/windows/troubleshoot-problems-updating-windows-188c2b0f-10a7-d72f-65b8-32d177eb136c#WindowsVersion=Windows_10). Resolution: This issue was resolved in updates released October 26, 2023 (KB5031445 (https://support.microsoft.com/help/5031445)) and later. We recommend you install the latest security update for your device. It contains important improvements and issue resolutions, including this one. If you install an update released October 26, 2023 or later, you do not need to use a Known Issue Rollback (KIR) (https://techcommunity.microsoft.com/t5/windows-it-pro-blog/known-issue-rollback-helping-you-keep-windows-devices-protected/ba-p/2176831) or a special Group Policy to resolve this issue. If necessary, the following manual steps can be used to speed up the recovery: 1. Run command Prompt as Administrator. To do this, you can open the Start menu and type 'cmd'. From the right-side panel of the search results, select the option 'Run as administrator' 2. In the window that opens, type the following to execute a restore command: Dism /online /cleanup-image /RestoreHealth 3. Wait for it to complete successfully, then close the windows. You can now search for updates again from the Windows Updates from the Settings view. The Windows Updates settings view can always be found by opening the Start menu and typing 'Windows Updates'. Then select 'Check for updates' from the search results. If you are using an update released before October 26, 2023 (KB5031445 (https://support.microsoft.com/help/5031445)), and have this issue, you can resolve it by installing and configuring the special Group Policy listed below. The special Group Policy can be found in Computer Configuration -> Administrative Templates -> <Group Policy name listed below>. For information on deploying and configuring these special Group Policy, please see How to use Group Policy to deploy a Known Issue Rollback (https://learn.microsoft.com/troubleshoot/windows-client/group-policy/use-group-policy-to-deploy-known-issue-rollback). Group Policy downloads with Group Policy name: - Download for Windows 10, version 22H2 and Windows 10, version 21H2 (https://download.microsoft.com/download/f/c/8/fc8d28f7-696a-4016-af39-95eac530ea2e/Windows%2010%2020H2,%2021H1,%2021H2%20and%2022H2%20KB5026879%20230627_173533%20Known%20Issue%20Rollback.msi) - Windows 10 21H2 and 22H2 KB5026879 230627_173533 Known Issue Rollback.msi Please note that it might take up to 48 hours for the resolution to propagate automatically to consumer devices and non-managed business devices. Affected platforms: - Client: Windows 10, version 22H2; Windows 10, version 21H2 Click here (https://admin.microsoft.com/Adminportal/Home?#/windowsreleasehealth/:/wrhpreferences) to manage email notifications for Windows known issues Published: 2023-10-26T20:59:19.177+00:00 ---------------------------------------- Microsoft has received reports of an issue where Windows updates released October 10, 2023 (KB5031356 (https://support.microsoft.com/help/5031356)) fail to install. Devices might initially display progress, but then fail to complete installation. Based on our reports, some of the most common errors being encountered is Error 8007000D (ERROR_INVALID_DATA). This error can be found from the Windows Update view under System settings, by selecting Update History. For additional guidance on quality update install errors, see Troubleshoot problems updating Windows (https://support.microsoft.com/windows/troubleshoot-problems-updating-windows-188c2b0f-10a7-d72f-65b8-32d177eb136c#WindowsVersion=Windows_10). Resolution: This issue was resolved in updates released October 26, 2023 (KB5031445 (https://support.microsoft.com/help/5031445)) and later. We recommend you install the latest security update for your device. It contains important improvements and issue resolutions, including this one. If you install an update released October 26, 2023 or later, you do not need to use a Known Issue Rollback (KIR) (https://techcommunity.microsoft.com/t5/windows-it-pro-blog/known-issue-rollback-helping-you-keep-windows-devices-protected/ba-p/2176831) or a special Group Policy to resolve this issue. If necessary, the following manual steps can be used to speed up the recovery: 1. Run command Prompt as Administrator. To do this, you can open the Start menu and type 'cmd'. From the right-side panel of the search results, select the option 'Run as administrator' 2. In the window that opens, type the following to execute a restore command: Dism /online /cleanup-image /RestoreHealth 3. Wait for it to complete successfully, then close the windows. You can now search for updates again from the Windows Updates from the Settings view. The Windows Updates settings view can always be found by opening the Start menu and typing 'Windows Updates'. Then select 'Check for updates' from the search results. If you are using an update released before October 26, 2023 (KB5031445 (https://support.microsoft.com/help/5031445)), and have this issue, you can resolve it by installing and configuring the special Group Policy listed below. The special Group Policy can be found in Computer Configuration -> Administrative Templates -> <Group Policy name listed below>. For information on deploying and configuring these special Group Policy, please see How to use Group Policy to deploy a Known Issue Rollback (https://learn.microsoft.com/troubleshoot/windows-client/group-policy/use-group-policy-to-deploy-known-issue-rollback). Group Policy downloads with Group Policy name: - Download for Windows 10, version 22H2 and Windows 10, version 21H2 (https://download.microsoft.com/download/f/c/8/fc8d28f7-696a-4016-af39-95eac530ea2e/Windows%2010%2020H2,%2021H1,%2021H2%20and%2022H2%20KB5026879%20230627_173533%20Known%20Issue%20Rollback.msi) - Windows 10 21H2 and 22H2 KB5026879 230627_173533 Known Issue Rollback.msi Please note that it might take up to 48 hours for the resolution to propagate automatically to consumer devices and non-managed business devices. Affected platforms: - Client: Windows 10, version 22H2; Windows 10, version 21H2 Click here (https://admin.microsoft.com/Adminportal/Home?#/windowsreleasehealth/:/wrhpreferences) to manage email notifications for Windows known issues Published: 2023-10-17T18:01:31.227+00:00 ---------------------------------------- Microsoft has received reports of an issue where Windows updates released October 10, 2023 (KB5031356 (https://support.microsoft.com/help/5031356)) fail to install. Devices might initially display progress, but then fail to complete installation. Based on our reports, some of the most common errors being encountered is Error 8007000D (ERROR_INVALID_DATA). This error can be found from the Windows Update view under System settings, by selecting Update History. For additional guidance on quality update install errors, see Troubleshoot problems updating Windows (https://support.microsoft.com/windows/troubleshoot-problems-updating-windows-188c2b0f-10a7-d72f-65b8-32d177eb136c#WindowsVersion=Windows_10). Resolution: This issue is resolved using Known Issue Rollback (KIR) (https://techcommunity.microsoft.com/t5/windows-it-pro-blog/known-issue-rollback-helping-you-keep-windows-devices-protected/ba-p/2176831). Please note that it might take up to 48 hours for the resolution to propagate automatically to consumer devices and non-managed business devices If necessary, the following manual steps can be used to speed up the recovery: 1. Run command Prompt as Administrator. To do this, you can open the Start menu and type 'cmd'. From the right-side panel of the search results, select the option 'Run as administrator' 2. In the window that opens, type the following to execute a restore command: Dism /online /cleanup-image /RestoreHealth 3. Wait for it to complete successfully, then close the windows. You can now search for updates again from the Windows Updates from the Settings view. The Windows Updates settings view can always be found by opening the Start menu and typing 'Windows Updates'. Then select 'Check for updates' from the search results. For enterprise-managed devices that have installed an affected update and encountered this issue, it can be resolved by installing and configuring a special Group Policy. The special Group Policy can be found in Computer Configuration -> Administrative Templates -> <Group Policy name listed below>. For information on deploying and configuring these special Group Policy, please see How to use Group Policy to deploy a Known Issue Rollback (https://learn.microsoft.com/troubleshoot/windows-client/group-policy/use-group-policy-to-deploy-known-issue-rollback). Group Policy downloads with Group Policy name: - Download for Windows 10, version 22H2 and Windows 10, version 21H2 (https://download.microsoft.com/download/f/c/8/fc8d28f7-696a-4016-af39-95eac530ea2e/Windows%2010%2020H2,%2021H1,%2021H2%20and%2022H2%20KB5026879%20230627_173533%20Known%20Issue%20Rollback.msi) - Windows 10 20H2, 21H1, 21H2 and 22H2 KB5026879 230627_173533 Known Issue Rollback.msi Affected platforms: - Client: Windows 10, version 22H2; Windows 10, version 21H2 Published: 2023-10-14T01:14:52.377+00:00 ---------------------------------------- Microsoft has received reports of an issue where Windows updates released October 10, 2023 (KB5031356 (https://support.microsoft.com/help/5031356)) fail to install. Devices might initially display progress, but then fail to complete installation. Based on our reports, some of the most common errors being encountered is Error 8007000D (ERROR_INVALID_DATA). This error can be found from the Windows Update view under System settings, by selecting Update History. For additional guidance on quality update install errors, see Troubleshoot problems updating Windows (https://support.microsoft.com/windows/troubleshoot-problems-updating-windows-188c2b0f-10a7-d72f-65b8-32d177eb136c#WindowsVersion=Windows_10). Resolution: This issue is resolved using Known Issue Rollback (KIR) (https://techcommunity.microsoft.com/t5/windows-it-pro-blog/known-issue-rollback-helping-you-keep-windows-devices-protected/ba-p/2176831). Please note that it might take up to 48 hours for the resolution to propagate automatically to consumer devices and non-managed business devices. If necessary, the following manual steps can be used to speed up the recovery: 1. Run command Prompt as Administrator. To do this, you can open the Start menu and type 'cmd'. From the right-side panel of the search results, select the option 'Run as administrator' 2. In the window that opens, type the following to execute a restore command: Dism /online /cleanup-image /RestoreHealth 3. Wait for it to complete successfully, then close the windows. You can now search for updates again from the Windows Updates from the Settings view. The Windows Updates settings view can always be found by opening the Start menu and typing 'Windows Updates'. Then select 'Check for updates' from the search results. Affected platforms: - Client: Windows 10, version 22H2; Windows 10, version 21H2 Published: 2023-10-13T21:38:27.063+00:00 ---------------------------------------- Microsoft has received reports of an issue where Windows updates released October 10, 2023 (KB5031356 (https://support.microsoft.com/help/5031356)) fail to install. Devices might initially display progress, but then fail to complete installation. Based on our reports, some of the most common errors being encountered is Error 8007000D (ERROR_INVALID_DATA). This error can be found from the Windows Update view under System settings, by selecting Update History. For additional guidance on quality update install errors, see Troubleshoot problems updating Windows (https://support.microsoft.com/windows/troubleshoot-problems-updating-windows-188c2b0f-10a7-d72f-65b8-32d177eb136c#WindowsVersion=Windows_10). Resolution: This issue is resolved using Known Issue Rollback (KIR) (https://techcommunity.microsoft.com/t5/windows-it-pro-blog/known-issue-rollback-helping-you-keep-windows-devices-protected/ba-p/2176831). Please note that it might take up to 24 hours for the resolution to propagate automatically to consumer devices and non-managed business devices. If necessary, the following manual steps can be used to speed up the recovery: 1. Run command Prompt as Administrator. To do this, you can open the Start menu and type 'cmd'. From the right-side panel of the search results, select the option 'Run as administrator' 2. In the window that opens, type the following to execute a restore command: Dism /online /cleanup-image /RestoreHealth 3. Wait for it to complete successfully, then close the windows. You can now search for updates again from the Windows Updates from the Settings view. The Windows Updates settings view can always be found by opening the Start menu and typing 'Windows Updates'. Then select 'Check for updates' from the search results. Affected platforms: - Client: Windows 10, version 22H2; Windows 10, version 21H2 Published: 2023-10-13T18:35:08.593+00:00 ---------------------------------------- Microsoft has received reports of an issue where Windows updates released October 10, 2023 (KB5031356 (https://support.microsoft.com/help/5031356)) fail to install. Devices might initially display progress, but then fail to complete installation. Based on our reports, some of the most common errors being encountered is Error 8007000D (ERROR_INVALID_DATA). This error can be found from the Windows Update view under System settings, by selecting Update History. If you are experiencing this issue, please report it via Feeback Hub. For details, see Send feedback to Microsoft with the Feedback Hub app (https://support.microsoft.com/windows/send-feedback-to-microsoft-with-the-feedback-hub-app-f59187f8-8739-22d6-ba93-f66612949332). For additional guidance on quality update install errors see Troubleshoot problems updating Windows (https://support.microsoft.com/windows/troubleshoot-problems-updating-windows-188c2b0f-10a7-d72f-65b8-32d177eb136c#WindowsVersion=Windows_10). Workaround: We are presently investigating and will provide an update when more information is available. Affected platforms: - Client: Windows 10, version 22H2; Windows 10, version 21H2
Impact
Some Windows 10 devices might initially display progress, but then fail to complete.
Originating KB URL
https://support.microsoft.com/en-us/topic/5031356
Originating KB Release Date
2023-10-10T10:00:00-07:00
Originating Build
19045.3570
Resolved KB URL
https://support.microsoft.com/en-us/topic/5031445
Date Resolved
2023-10-26T14:00:00-07:00
