Operational Defect Database

BugZero found this defect 201 days ago.

Microsoft Windows Server | WI686191

BitLocker might incorrectly receive a 65000 error in MDMs

Last update date:

4/26/2024

Affected products:

Windows 11

Windows 10

Windows 10 Enterprise LTSC 2019

Affected releases:

21H2

22H2

23H2

all

Fixed releases:

Description:

Updates History

Published: 2024-04-26T23:02:05.92+00:00 ---------------------------------------- Using the FixedDrivesEncryptionType (https://learn.microsoft.com/windows/client-management/mdm/bitlocker-csp#fixeddrivesencryptiontype) or SystemDrivesEncryptionType (https://learn.microsoft.com/windows/client-management/mdm/bitlocker-csp#systemdrivesencryptiontype) policy settings in the BitLocker configuration service provider (CSP) (https://learn.microsoft.com/windows/client-management/mdm/bitlocker-csp) node in mobile device management (MDM) apps might incorrectly show a 65000 error in the "Require Device Encryption" setting for some devices in your environment. Affected environments are those with the “Enforce drive encryption type on operating system drives” or "Enforce drive encryption on fixed drives" policies set to enabled and selecting either "full encryption" or "used space only". Microsoft Intune is affected by this issue but third-party MDMs might also pe affected. Important: This issue is a reporting issue only and does not affect drive encryption or the reporting of other issues on the device, including other BitLocker issues. Workaround: To mitigate this issue in Microsoft Intune, you can set the “Enforce drive encryption type on operating system drives” or "Enforce drive encryption on fixed drives" policies to not configured. Resolution: This issue was resolved by Windows updates released January 23, 2024 (KB5034204 (https://support.microsoft.com/help/5034204)), and later. We recommend you install the latest security update for your device. It contains important improvements and issue resolutions, including this one. Affected platforms: - Client: Windows 11, version 23H2; Windows 11, version 22H2; Windows 10, version 22H2; Windows 11, version 21H2; Windows 10, version 21H2; Windows 10 Enterprise LTSC 2019 - Server: None Click here (https://admin.microsoft.com/Adminportal/Home?#/windowsreleasehealth/:/wrhpreferences) to manage email notifications for Windows known issues Published: 2023-10-31T17:02:36.757+00:00 ---------------------------------------- Using the FixedDrivesEncryptionType (https://learn.microsoft.com/windows/client-management/mdm/bitlocker-csp#fixeddrivesencryptiontype) or SystemDrivesEncryptionType (https://learn.microsoft.com/windows/client-management/mdm/bitlocker-csp#systemdrivesencryptiontype) policy settings in the BitLocker configuration service provider (CSP) (https://learn.microsoft.com/windows/client-management/mdm/bitlocker-csp) node in mobile device management (MDM) apps might incorrectly show a 65000 error in the "Require Device Encryption" setting for some devices in your environment. Affected environments are those with the “Enforce drive encryption type on operating system drives” or "Enforce drive encryption on fixed drives" policies set to enabled and selecting either "full encryption" or "used space only". Microsoft Intune is affected by this issue but third-party MDMs might also pe affected. Important: This issue is a reporting issue only and does not affect drive encryption or the reporting of other issues on the device, including other BitLocker issues. Workaround: To mitigate this issue in Microsoft Intune, you can set the “Enforce drive encryption type on operating system drives” or "Enforce drive encryption on fixed drives" policies to not configured. Next steps: We are working on a resolution and will provide an update in an upcoming release. Affected platforms: - Client: Windows 11, version 23H2; Windows 11, version 22H2; Windows 10, version 22H2; Windows 11, version 21H2; Windows 10, version 21H2; Windows 10 Enterprise LTSC 2019 - Server: None

Impact

"Requires Device Encryption" might incorrectly report as an error in some managed environments.

Originating KB URL

N/A

Originating Build

N/A

Resolved KB URL

https://support.microsoft.com/en-us/topic/5034204

Date Resolved

2024-01-23T14:00:00-08:00

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Status

Resolved

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