Operational Defect Database
BugZero found this defect 223 days ago.
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Microsoft Windows Server | WI688460
Windows Server 2022 VMs running on VMware ESXi hosts might fail to start
Last update date:
11/14/2023
Affected products:
Windows Server 2022
Affected releases:
all
Fixed releases:
Description:
Updates History
Published: 2023-11-14T17:59:40.687+00:00 ---------------------------------------- After installing KB5031364 (https://support.microsoft.com/help/5031364) on virtual machines (VMs) running on VMware ESXi hosts, Windows 2022 might fail to start up. Affected VMs will receive an error with a blue screen and Stop code : PNP DETECTED FATAL ERROR. This issue only affects guest VMs with the following configuration on VMware ESXi hosts only: - AMD Epyc physical processor - "Expose IOMMU to guest OS" enabled in VMware settings for the VM. - “Enable Virtualization Based Security” enabled in Windows Server 2022. - "System Guard Secure Launch (https://learn.microsoft.com/windows/security/hardware-security/system-guard-secure-launch-and-smm-protection)" enabled in Windows Server 2022. Workaround: To mitigate this issue, you can disable "Expose IOMMU to guest OS". Important: This workaround should only be used in environments which do not require "Expose IOMMU to guest OS" to be enabled. Resolution: This issue was resolved in KB5032198 (https://support.microsoft.com/help/5032198). Affected platforms: - Client: None - Server: Windows Server 2022 Published: 2023-11-09T02:12:23.373+00:00 ---------------------------------------- After installing KB5031364 (https://support.microsoft.com/help/5031364) on virtual machines (VMs) running on VMware ESXi hosts, Windows 2022 might fail to start up. Affected VMs will receive an error with a blue screen and Stop code : PNP DETECTED FATAL ERROR. This issue only affects guest VMs with the following configuration on VMware ESXi hosts only: - AMD Epyc physical processor - "Expose IOMMU to guest OS" enabled in VMware settings for the VM. - “Enable Virtualization Based Security” enabled in Windows Server 2022. - "System Guard Secure Launch (https://learn.microsoft.com/windows/security/hardware-security/system-guard-secure-launch-and-smm-protection)" enabled in Windows Server 2022. Workaround: To mitigate this issue, you can disable "Expose IOMMU to guest OS". Important: This workaround should only be used in environments which do not require "Expose IOMMU to guest OS" to be enabled. Next steps: We are working on a resolution and estimate a solution will be available in mid-November 2023. Affected platforms: - Client: None - Server: Windows Server 2022
Impact
Affected VMs will receive an error with a blue screen and Stop code : PNP DETECTED FATAL ERROR.
Originating KB URL
https://support.microsoft.com/en-us/topic/5031364
Originating KB Release Date
2023-10-10T10:00:00-07:00
Originating Build
20348.2031
Resolved KB URL
https://support.microsoft.com/en-us/topic/5032198
Date Resolved
2023-11-14T10:00:00-08:00
