Operational Defect Database
BugZero found this defect 131 days ago.
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Microsoft Windows Server | WI706429
The January 2024 Windows RE update might fail to install
Last update date:
4/30/2024
Affected products:
Windows 11
Windows 10
Windows Server 2022
Affected releases:
21H2
22H2
all
Fixed releases:
Description:
Updates History
Published: 2024-04-30T19:49:23.05+00:00 ---------------------------------------- Devices attempting to install the January 2024 Windows Recovery Environment update (KB5034441 (https://support.microsoft.com/help/5034441)) might display an error related to the size of the Recovery Environment's partition. The Windows Recovery Environment (WinRE) (https://learn.microsoft.com/windows-hardware/manufacture/desktop/windows-recovery-environment--windows-re--technical-reference?view=windows-11) is used to repair or recover from issues affecting Windows. Resulting from this error, the following message might be displayed. - "0x80070643 - ERROR_INSTALL_FAILURE" Important: If your Windows device does not have a recovery environment configured, you do not need this update (KB5034441 (https://support.microsoft.com/help/5034441)). In this case, the error can be ignored. To determine whether your device has a recovery environment configured, inspect the WinRE status by following these steps: 1. Open a Command Prompt window (cmd) as admin. 2. To check the WinRE status, run reagentc /info. If the WinRE is configured, a "Windows RE status" field will appear in the output, with value "Enabled". If WinRE is not configured, this field will have the value "Disabled". Resolution: Automatic resolution of this issue won't be available in a future Windows update. Manual steps are necessary to complete the installation of this update on devices which are experiencing this error. The WinRE partition requires 250 megabytes of free space. Devices which do not have sufficient free space will need to increase the size of the partition via manual action. For guidance on making this change, review the following resources: - A code script can be used to extend the partition size. A sample script has been provided in the documentation for adding an update package to WinRE. See Extend the Windows RE Partition (https://learn.microsoft.com/windows-hardware/manufacture/desktop/add-update-to-winre?view=windows-11#extend-the-windows-re-partition). - Guidance to manually change the WinRE partition size can additionally be found in KB5028997: Instructions to manually resize your partition to install the WinRE update (https://support.microsoft.com/help/5028997). Completion of these manual steps will allow the installation of this update to succeed. Affected platforms: - Client: Windows 11, version 21H2; Windows 10, version 22H2; Windows 10, version 21H2 - Server: Windows Server 2022 Click here (https://admin.microsoft.com/Adminportal/Home?#/windowsreleasehealth/:/wrhpreferences) to manage email notifications for Windows known issues Published: 2024-02-10T00:14:15.307+00:00 ---------------------------------------- Devices attempting to install the January 2024 Windows Recovery Environment update (KB5034441 (https://support.microsoft.com/help/5034441)) might display an error related to the size of the Recovery Environment's partition. The Windows Recovery Environment (WinRE) (https://learn.microsoft.com/windows-hardware/manufacture/desktop/windows-recovery-environment--windows-re--technical-reference?view=windows-11) is used to repair or recover from issues affecting Windows. Resulting from this error, the following message might be displayed. - "0x80070643 - ERROR_INSTALL_FAILURE" Important: If your Windows device does not have a recovery environment configured, you do not need this update (KB5034441 (https://support.microsoft.com/help/5034441)). In this case, the error can be ignored. To determine whether your device has a recovery environment configured, inspect the WinRE status by following these steps: 1. Open a Command Prompt window (cmd) as admin. 2. To check the WinRE status, run reagentc /info. If the WinRE is configured, a "Windows RE status" field will appear in the output, with value "Enabled". If WinRE is not configured, this field will have the value "Disabled". Workaround: It might be necessary to increase the size of the WinRE partition in order to avoid this issue and complete the installation. Note that 250 megabytes of free space is required in the recovery partition. Devices which do not have sufficient free space in the recovery partition can use a script to extend the partition size. A sample script has been provided in the documentation for adding an update package to WinRE, Extend the Windows RE Partition (https://learn.microsoft.com/windows-hardware/manufacture/desktop/add-update-to-winre?view=windows-11#extend-the-windows-re-partition). Guidance to manually change the WinRE partition size can additionally be found in KB5028997: Instructions to manually resize your partition to install the WinRE update (https://support.microsoft.com/help/5028997). Next steps: We are working on a resolution and will provide an update in an upcoming release. Affected platforms: - Client: Windows 11, version 21H2; Windows 10, version 22H2; Windows 10, version 21H2 - Server: Windows Server 2022 Click here (https://admin.microsoft.com/Adminportal/Home?#/windowsreleasehealth/:/wrhpreferences) to manage email notifications for Windows known issues Published: 2024-01-18T19:36:41.157+00:00 ---------------------------------------- Devices attempting to install the January 2024 Windows Recovery Environment update (KB5034441 (https://support.microsoft.com/help/5034441)) might display an error related to the size of the Recovery Environment's partition. The Windows Recovery Environment (WinRE) (https://learn.microsoft.com/windows-hardware/manufacture/desktop/windows-recovery-environment--windows-re--technical-reference?view=windows-11) is used to repair or recover from issues affecting Windows. Resulting from this error, the following message might be displayed. - "0x80070643 - ERROR_INSTALL_FAILURE" Important: If your Windows device does not have a recovery environment configured, you do not need this update (KB5034441 (https://support.microsoft.com/help/5034441)). In this case, the error can be ignored. To determine whether your device has a recovery environment configured, inspect the WinRE status by following these steps: 1. Open a Command Prompt window (cmd) as admin. 2. To check the WinRE status, run reagentc /info. If the WinRE is configured, a "Windows RE status" field will appear in the output, with value "Enabled". If WinRE is not configured, this field will have the value "Disabled". Workaround: It might be necessary to increase the size of the WinRE partition in order to avoid this issue and complete the installation. Note that 250 megabytes of free space is required in the recovery partition. Guidance to change the WinRE partition size can be found in KB5028997: Instructions to manually resize your partition to install the WinRE update (https://support.microsoft.com/help/5028997). Next steps: We are working on a resolution and will provide an update in an upcoming release. Affected platforms: - Client: Windows 11, version 21H2; Windows 10, version 22H2; Windows 10, version 21H2 - Server: Windows Server 2022 Click here (https://admin.microsoft.com/Adminportal/Home?#/windowsreleasehealth/:/wrhpreferences) to manage email notifications for Windows known issues Published: 2024-01-12T23:32:00.663+00:00 ---------------------------------------- Devices attempting to install the January 2024 Windows Recovery Environment update (KB5034441 (https://support.microsoft.com/help/5034441)) might display an error related to the size of the Recovery Environment's partition. The Windows Recovery Environment (WinRE) (https://learn.microsoft.com/windows-hardware/manufacture/desktop/windows-recovery-environment--windows-re--technical-reference?view=windows-11) is used to repair or recover from issues affecting Windows. Resulting from this error, the following message might be displayed. - "0x80070643 - ERROR_INSTALL_FAILURE" Workaround: It might be necessary to increase the size of the WinRE partition in order to avoid this issue and complete the installation. Note that 250 megabytes of free space is required in the recovery partition. Guidance to change the WinRE partition size can be found in KB5028997: Instructions to manually resize your partition to install the WinRE update (https://support.microsoft.com/help/5028997). Next steps: We are working on a resolution and will provide an update in an upcoming release. Affected platforms: - Client: Windows 11, version 21H2; Windows 10, version 22H2; Windows 10, version 21H2 - Server: Windows Server 2022 Click here (https://admin.microsoft.com/Adminportal/Home?#/windowsreleasehealth/:/wrhpreferences) to manage email notifications for Windows known issues Published: 2024-01-12T22:28:01.503+00:00 ---------------------------------------- Devices attempting to install the January 2024 Windows Recovery Environment update (KB5034441 (https://support.microsoft.com/help/5034441)) might display an error related to the size of the Recovery Environment's partition. The Windows Recovery Environment (WinRE) (https://learn.microsoft.com/windows-hardware/manufacture/desktop/windows-recovery-environment--windows-re--technical-reference?view=windows-11) is used to repair or recover from issues affecting Windows. Resulting from this error, the following message might be displayed. - "0x80070643 - ERROR_INSTALL_FAILURE" Workaround: It might be necessary to increase the size of the WinRE partition in order to avoid this issue and complete the installation. Note that 250 megabytes of free space is required in the recovery partition. Guidance to change the WinRE partition size can be found in KB5028997: Instructions to manually resize your partition to install the WinRE update (https://support.microsoft.com/help/5028997). Next steps: We are working on a resolution and will provide an update in an upcoming release. Affected platforms: - Client: Windows 11, version 21H2; Windows 10, version 22H2; Windows 10, version 21H2 - Server: Windows Server 2022 Click here (https://admin.microsoft.com/Adminportal/Home?#/windowsreleasehealth/:/wrhpreferences) to manage email notifications for Windows known issues
Impact
WinRE is the Windows Recovery Environment. The update fails if there's insufficient free space in the WinRE partition.
Originating KB URL
https://support.microsoft.com/en-us/topic/5034441
Originating KB Release Date
2024-01-09T10:00:00-08:00
Originating Build
N/A
Resolved KB URL
N/A
Date Resolved
2024-04-30T12:38:40.4169135-07:00
