Operational Defect Database
BugZero found this defect 171 days ago.
Data sources
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Microsoft Windows Server | WI746340
Edge browser might not launch from some apps on Surface Hub
Last update date:
3/26/2024
Affected products:
Windows 10
Affected releases:
22H2
Fixed releases:
Description:
Updates History
Published: 2024-03-26T21:26:08.62+00:00 ---------------------------------------- After installing the November 2023 non-security preview update, released November 30, 2023 (KB5032278 (https://support.microsoft.com/help/5032278)) or later updates, Surface Hub devices might face issues launching the Edge browser while clicking URLs/links or while trying to open mp4 video files. The Edge browser will not launch, and the user will be presented with a "Search for app in the Store?" dialog box in the following scenarios: - Clicking on a hyperlink from applications such as Word, PowerPoint - Clicking on any help link from the Settings page - Trying to open an mp4 or any other video format from the OneDrive app Note Users will still be able to launch the Edge browser app standalone and manually enter the URL. Resolution: This issue was resolved in KB5035941 (https://support.microsoft.com/help/5035941) and later updates. Affected platforms: - Client: Windows 10, version 22H2 - Server: None Published: 2024-03-19T23:41:35.533+00:00 ---------------------------------------- After installing the November 2023 non-security preview update, released November 30, 2023 (KB5032278 (https://support.microsoft.com/help/5032278)) or later updates, Surface Hub devices might face issues launching the Edge browser while clicking URLs/links or while trying to open mp4 video files. The Edge browser will not launch, and the user will be presented with a "Search for app in the Store?" dialog box in the following scenarios: - Clicking on a hyperlink from applications such as Word, PowerPoint - Clicking on any help link from the Settings page - Trying to open an mp4 or any other video format from the OneDrive app Note Users will still be able to launch the Edge browser app standalone and manually enter the URL. Next steps: We are working on a resolution and will provide an update in an upcoming release. Affected platforms: - Client: Windows 10, version 22H2 - Server: None
Impact
Edge browser might not launch from some apps on Surface Hub and a dialog box will appear instead
Originating KB URL
https://support.microsoft.com/en-us/topic/5032278
Originating KB Release Date
2023-11-30T14:00:00-08:00
Originating Build
19045.3758
Resolved KB URL
https://support.microsoft.com/en-us/topic/5035941
Date Resolved
2024-03-26T10:00:00-07:00
