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Palo Alto Networks | PAN-188519
( VM-Series firewalls only ) Fixed an issue where, when manually deactivating the license, the admin user did not receive the option to download the token file and upload it to the Customer Support Portal (CSP) to deactivate the license.
Last update date:
5/15/2024
Affected products:
Pan OS
Affected releases:
No affected releases provided.
Fixed releases:
10.2.4
10.1.9
Description:
The earliest recollection of this bug is traced back to PAN-OS 10.1.9 - May 15, 2024. This bug is fixed in PAN-OS versions 10.2.4, 10.1.9. ( VM-Series firewalls only ) Fixed an issue where, when manually deactivating the license, the admin user did not receive the option to download the token file and upload it to the Customer Support Portal (CSP) to deactivate the license. For more information: https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-release-notes/pan-os-10-1-9-known-and-addressed-issues/pan-os-10-1-9-addressed-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-4-known-and-addressed-issues/pan-os-10-2-4-addressed-issues
