Operational Defect Database

BugZero updated this defect 3 days ago.

Palo Alto Networks | PAN-244673

Upgrading a flexible-vCPU VM-Series firewall HA deployment from 10.1.x directly to 10.2.3 or later causes the active HA peer to become unresponsive. In this scenario, the upgraded firewall then becomes the active peer. Workaround : Upgrade the VM-Series firewalls to PAN-OS 10.2.2 before upgrading to the latest PAN-OS 10.2.x version.

Last update date:

5/16/2024

Affected products:

Pan OS

Affected releases:

10.2.7

Fixed releases:

No fixed releases provided.

Description:

The earliest recollection of this bug is traced back to PAN-OS 10.2.7 - May 16, 2024. Upgrading a flexible-vCPU VM-Series firewall HA deployment from 10.1.x directly to 10.2.3 or later causes the active HA peer to become unresponsive. In this scenario, the upgraded firewall then becomes the active peer. Workaround : Upgrade the VM-Series firewalls to PAN-OS 10.2.2 before upgrading to the latest PAN-OS 10.2.x version. For more information: https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-7-known-and-addressed-issues/pan-os-10-2-7-known-issues

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