Operational Defect Database
BugZero found this defect 4618 days ago.
Data sources
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Veeam | kb1228
VSSControl: -2147024784 / 0x80070070: There is not enough space on disk
Last update date:
10/26/2023
Affected products:
Veeam Backup & Replication
Affected releases:
8.0
Fixed releases:
No fixed releases provided.
Description:
Challenge
A job with Guest Processing enabled fails with either: VSSControl: -2147024784 Backup job failed. Cannot create a shadow copy of the volumes containing writer's data. Cannot prepare the [Exchange server] data to a subsequent restore operation. Cannot store backup/restore manifest. Serial path: [C:\WINDOWS\VeeamVssSupport\metadata\Veeam\BurManifest.xml]. Cannot store a XML document at the specified location: [C:\WINDOWS\VeeamVssSupport\metadata\Veeam\BurManifest.xml]. COM error: There is not enough space on the disk. Code: 0x80070070 or VSSControl: Index failed Error: Cannot write file in CFileWriter::WriteLongLong Win32 error:There is not enough space on the disk. Code: 112 Freezing guest operating system VSSControl: -2147024784 Backup job failed. Cannot create a shadow copy of the volumes containing writer's data. Cannot serialize a VSS metadata. Cannot save the Backup Components Document. Path: [C:\WINDOWS\VeeamVssSupport\metadata\VSS\BackupComponents.xml]. Cannot store a XML document at the specified location: [C:\WINDOWS\VeeamVssSupport\metadata\VSS\BackupComponents.xml]. COM error: There is not enough space on the disk. Code: 0x80070070
Cause
One or more disks within the Guest OS of the VM being processed has insufficient free space.
Solution
Ensure that there is at least 1GB of free space on all disks to prevent complications with actions relating to Guest Processing (VSS and Indexing).
