Operational Defect Database
BugZero found this defect 4616 days ago.
Data sources
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Veeam | kb1253
VSSControl: -2147467259 Backup job failed. Cannot collect writers metadata. VSS asynchronous operation is not completed. Operation: [Gather metadata]. Code: [0x80042318].
Last update date:
1/14/2022
Affected products:
Veeam Backup & Replication
Affected releases:
ALL
Fixed releases:
No fixed releases provided.
Description:
Challenge
A backup job fails with the following error:
Cause
The Volume Shadow Copy service within the machine being backed up cannot provide information regarding the VSS writers.
Solution
As this is a GuestOS-level issue, all investigation and troubleshooting must be performed on the machine that was being backed up.
More Information
http://support.microsoft.com/kb/940184/en-us
