Operational Defect Database
BugZero found this defect 4581 days ago.
Data sources
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Veeam | kb1332
Hot-Add/Virtual Appliance Failures
Last update date:
4/6/2022
Affected products:
Veeam Backup & Replication
Affected releases:
ALL
Fixed releases:
No fixed releases provided.
Description:
Challenge
A backup or replication job fails with the following error when using a VMware Backup Proxy when that proxy is attempting to use Virtual Appliance transport mode (hotadd):
Cause
After moving, cloning, or restoring a VMware Backup Proxy, the UUID at the VMware level does not match the UUID that Microsoft gives a machine. When this occurs, the ESXi host Veeam is trying to do hot-add/virtual appliance mode with cannot find the VM by the UUID provided, as it has changed and is no longer valid.
Solution
Once the issue has been isolated to a specific VMware Backup Proxy, run the following PowerShell script on that proxy to remediate the issue:
More Information
VMware KB: Editing a virtual machine with a duplicate UUID.bios (1002403)
