Operational Defect Database

BugZero found this defect 4541 days ago.

Veeam | kb1444

Massive Alarm Actions configuration (Email notifications, SNMP traps or Run script) in Veeam Monitor

Last update date:

3/31/2021

Affected products:

Veeam ONE

Affected releases:

8.0

Fixed releases:

No fixed releases provided.

Description:

Purpose

If you have Alarm Actions option configured previously in Veeam Monitor then you may need to apply changes into these configuration options globally.

Solution

The best way to get this configured properly is to run SQL script against Veeam Monitor’s database. Please follow the instructions below in order to apply the changes using the correct way:   1.  Backup Veeam Monitor's database (default database name is VeeamOne);   2. Run the following script against VeeamOne database (feel free to use SQL Server Management Studio Express to do this):                    Update monitor.Alarm Set actions = '<Actions>ACTION_TAG</Actions>'                    ACTION_TAG might have the following values (depending on your needs):                   To send an email notification - <SendMail Value="receiver@domain.com"/>                   To send SNMP Trap to SNMP server - <SendTrap Value="SNMP_Server_Address"/>                   To run the script - <RunScript Value="Full_path_to_the_script"/>                   To clean the actions - just use no ACTION_TAG at all.   NOTE: Please keep in mind that you are allowed to use multiple ACTION_TAGs in order to have several actions to perform once the alarm has been triggered.   3. Restart “Veeam Data Collector Service” service. EXAMPLES:   1. Send email notifications to admin@company.net email address:      Update monitor.Alarm Set actions = '<Actions><SendMail Value="admin@company.net"/></Actions>'   2.  Send SNMP Traps (make sure you have global SNMP settings configured properly):       Update monitor.Alarm Set actions = '<Actions><SendTrap Value=""/></Actions>'   3.  Run Magic.bat file which is located in C:\scripts\ folder :       Update monitor.Alarm Set actions = '<Actions><RunScript Value=" C:\scripts\Magic.bat"/></Actions>'   4.  Erase all predefined actions on all the alarms:       Update monitor.Alarm Set actions = '<Actions></Actions>'   5.  Send email notification to admin@company.net and support@company.net email addresses:       Update monitor.Alarm Set actions = '<Actions><SendMail Value="admin@company.net"/><SendMail     Value="support@company.net"/></Actions>'   6.  Send email notification to admin@company.net and run Magic.bat file which is located in C:\scripts\ folder:      Update monitor.Alarm Set actions = '<Actions><SendMail Value="admin@company.net"/><RunScript Value=" C:\scripts\Magic.bat"/></Actions>' CAUTION: This will cause a large increase of email alerts to the email address added so it is necessary  1. either to disable any unwanted alarms before implementing this script (but this way the disabled alarms will not trigger at all); 2. or delete the "send e-mail" action from the alarm settings (on those alarm which you do not need to e-mail) after you run the query.

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