Operational Defect Database

BugZero found this defect 4475 days ago.

Veeam | kb1492

Backup to CIFS Share fails with "Failed to call RPC function 'FcIsExists': The user name or password is incorrect."

Last update date:

1/9/2024

Affected products:

Veeam Backup & Replication

Affected releases:

11

Fixed releases:

No fixed releases provided.

Description:

Challenge

Backup Job targeting an SMB (CIFS) Repository fails with:

Cause

The password of the account specified within the Repository settings has changed.

Solution

Edit the Repository Select the Share tab Click the Manage accounts link under the account selection drop-down box Update the credentials used to connect to the SMB share.Note: The username must be in the down-level logon name format. For example, DOMAIN\username or HOSTNAME\username.

Additional Resources / Links

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Status

Solved

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