Operational Defect Database
BugZero found this defect 4375 days ago.
Data sources
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Veeam | kb1624
High CPU usage on one CPU core when using a multi-core server for Veeam ONE database
Last update date:
3/29/2021
Affected products:
Veeam ONE
Affected releases:
ALL
Fixed releases:
No fixed releases provided.
Description:
Challenge
On the SQL Server 2008 R2 Express where Veeam ONE database is located, one of CPU cores is consistently showing high utilization (almost always close to 100%), even if other CPU cores are idle (5-9% utilization).
Cause
This is by Microsoft design. SQL Server 2008 R2 Express is limited to use only one CPU core at a time. If it is installed on a server with multiple CPU cores, it will still use only one CPU core at a time. More information can be found here.
Solution
To get a more scalable database back-end system, upgrade the SQL Server 2008 R2 from the Express to the Standard edition (at least).
More Information
If you have any questions or problems, please contact Veeam Support at http://www.veeam.com/support.html
