Operational Defect Database

BugZero found this defect 3921 days ago.

Veeam | kb1794

Insufficient Storage for VSS Error "0x8004231F or Error: VSSControl: -2147467259"

Last update date:

2/6/2024

Affected products:

Veeam Backup & Replication

Veeam Agent for Microsoft Windows

Affected releases:

ALL

Fixed releases:

No fixed releases provided.

Description:

Challenge

The following error occurs during backup or replication: VSSControl: -2147467259 Backup job failed. Cannot create a shadow copy of the volumes containing writer's data. VSS asynchronous operation is not completed. Operation: [Shadow copies commit]. Code: [0x8004231f].

Cause

This error can be caused by: insufficient disk space on one or more volumes of the machine that is being backed up. [Most Common cause] Note: This can include the System Reserved Partition. a defined shadow storage associations with a maximum size that is smaller than what is necessary to create the shadow copy a volume larger than the maximum size Microsoft VSS supports (64TB). Operation: [Shadow copies commit]. Code: [0x80042306]

Solution

Verify Sufficient Free Space Within the VM guest OS that cannot be backed up or replicated, use the Disk Management utility (diskmgmt.msc) to view free space on each NTFS volume:

More Information

It is not necessary to enable shadow copies for shared folders. It is normal for “Next Run Time” to show "Disabled". Volume Shadow Copy Service - General Concept and Limitations

Additional Resources / Links

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Status

Solved

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