Operational Defect Database
BugZero found this defect 3955 days ago.
Data sources
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Veeam | kb1794
Insufficient Storage for VSS Error "0x8004231F or Error: VSSControl: -2147467259"
Last update date:
2/6/2024
Affected products:
Veeam Backup & Replication
Veeam Agent for Microsoft Windows
Affected releases:
ALL
Fixed releases:
No fixed releases provided.
Description:
Challenge
The following error occurs during backup or replication: VSSControl: -2147467259 Backup job failed. Cannot create a shadow copy of the volumes containing writer's data. VSS asynchronous operation is not completed. Operation: [Shadow copies commit]. Code: [0x8004231f].
Cause
This error can be caused by: insufficient disk space on one or more volumes of the machine that is being backed up. [Most Common cause] Note: This can include the System Reserved Partition. a defined shadow storage associations with a maximum size that is smaller than what is necessary to create the shadow copy a volume larger than the maximum size Microsoft VSS supports (64TB). Operation: [Shadow copies commit]. Code: [0x80042306]
Solution
Verify Sufficient Free Space Within the VM guest OS that cannot be backed up or replicated, use the Disk Management utility (diskmgmt.msc) to view free space on each NTFS volume:
More Information
It is not necessary to enable shadow copies for shared folders. It is normal for “Next Run Time” to show "Disabled". Volume Shadow Copy Service - General Concept and Limitations
