Operational Defect Database
BugZero found this defect 3835 days ago.
Data sources
All data on this page is proprietary to BugZero® or gathered from public sources
Veeam | kb1832
How to Collect Logs for Veeam Backup & Replication
Last update date:
2/22/2024
Affected products:
Veeam Backup & Replication
Affected releases:
11
Fixed releases:
No fixed releases provided.
Description:
Purpose
This article documents how to collect logs from Veeam Backup & Replication and additional information to include when submitting a Veeam Support case for technical assistance.
Solution
The following animation demonstrates how to compile logs in Veeam Backup & Replication.
More Information
Collecting Logs Manually If you are facing a situation where you do not have access to the Veeam Backup & Replication Console and cannot use the built-in log export tool, please use one of the following methods to manually export logs. Option 1: Automated Log Export Script The following script, when run on the Veeam Backup Server, will copy all files within the default log folder that have been modified in the past 3 days to a temporary folder, then zip those files and delete the temporary copy of the logs. You then attach the resulting zip file to the case. Note: Either create the destination folder C:\Temp or update the #destinationFolder value.
