Operational Defect Database

BugZero found this defect 3671 days ago.

Veeam | kb1862

How to Collect Logs for Veeam ONE

Last update date:

9/25/2023

Affected products:

Veeam ONE

Affected releases:

11

Fixed releases:

No fixed releases provided.

Description:

Purpose

This article documents the process for gathering diagnostic logging from Veeam ONE.

Solution

Open the Veeam ONE Settings Utility Run: C:\Program Files\Common Files\Veeam\Veeam ONE Settings\VeeamOneSettings.exe In the lower-left corner, click Export Logs You will be prompted to select a location to export the logs to. (Exporting logs may take a while.)

More Information

Note: The Export Logs option in the Help menu of the Veeam ONE Client will only export log files related to the Veeam ONE Client, whereas the method document in this article will collect logs associated with all Veeam ONE components. When collecting logs for a Veeam Support case, please use the Export Logs option within the Veeam ONE Settings Utility.

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Status

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