Operational Defect Database
BugZero found this defect 3587 days ago.
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Veeam | kb1908
Using VMware’s MOB (Managed Object Browser) to troubleshoot snapshot creation
Last update date:
10/20/2021
Affected products:
No affected products provided.
Affected releases:
Fixed releases:
No fixed releases provided.
Description:
Purpose
This article documents the procedure for manually creating a vSphere VM snapshot using the Managed Object Browser (MOB).
Solution
Start by identifying the Managed Object Reference-ID (MORef-ID) of the VM for which the snapshot will be created. If the VM is being protected by Veeam Backup & Replication, navigate to the log directory on the Veeam Server (%programdata%\Veeam\Backup). Within that directory, find the folder that is named after the job that the VM is protected by. Within the job folder will be a log named Task.<vmname>.<Ref-ID>.log If the Ref-ID starts with “vm-“ the job is connecting to the vCenter server. If the Ref-ID is just a number, the job is connecting to a standalone host. Using an web browser navigate to: https://<vc/host ip>/mob/?moid=<Ref-ID> Example for VC: https://abp-vc.abp.lab/mob/?moid=vm-688 Example for host: https://esxi1.abp.lab/mob/?moid=26 Confirm that the name matches what is expected: Click on “CreateSnapshot_Task” In the window that pops up, fill in the form as shown in the example below.Note: If you are troubleshooting an issue where VMware Tools Quiescence was enable at the job level, enter a “yes” for the “quiesce” field. Otherwise leave both Boolean values set to false. Click “Invoke Method” to send the create snapshot task. The snapshot creation task will then be processed. If the snapshot fails to create, it is advised to contact VMware Support to investigate further.If the snapshot creation is successful, remember to remove it.
