Operational Defect Database
BugZero found this defect 3470 days ago.
Data sources
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Veeam | kb1960
The process cannot access the file because it is being used by another process
Last update date:
3/27/2023
Affected products:
Veeam Backup & Replication
Affected releases:
ALL
Fixed releases:
No fixed releases provided.
Description:
Challenge
A job or task fails with the error: The process cannot access the file because it is being used by another process. Indicating that a file is locked by another process/task. The console may indicate specifically what file is locked. Identification of the process that is locking the file(s) must take place. Example:
Solution
NAS Involvement While a process on a NAS can lock a file, due to the way some NAS devices may restrict terminal access, it can be challenging to identify if any processes on the NAS itself are locking files. If a reboot of the NAS does not resolve the lock, it may be necessary to involve the storage vendor.
