Operational Defect Database
BugZero found this defect 3444 days ago.
Data sources
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Veeam | kb1979
Your backup administrator chose not to enable this functionality.
Last update date:
5/3/2023
Affected products:
Veeam Backup & Replication
Affected releases:
8.0
Fixed releases:
No fixed releases provided.
Description:
Challenge
In the process of importing encrypted backup files for which you do not have the password, attempting to use the “I have lost the password” feature produces the error: Your backup administrator chose not to enable this functionality.
Cause
This occurs because the backup file was created prior to configuring Backup Enterprise Manager to manage keys for Veeam Backup & Replication.
Solution
You must enter the correct password to decrypt the backup.
