Operational Defect Database
BugZero found this defect 2808 days ago.
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Veeam | kb2163
Failed Load Library During Application Aware Processing of Oracle Running on Linux
Last update date:
12/14/2023
Affected products:
Veeam Backup & Replication
Affected releases:
ALL
Fixed releases:
No fixed releases provided.
Description:
Challenge
When backing up a Linux VM running Oracle using application-aware processing the following error occurs: Failed load library [/u01/oracle/product/12.1.0.2/db_1/lib/libclntsh.so]. libmql1.so: cannot open shared object file: No such file or directory when performing a backup
Solution
First, check which Oracle edition is installed using this query: select * from product_component_version; Make sure it is not running Oracle Express edition, which Veeam Backup & Replication does not support when it is run on Linux. If you are on a supported edition, you may need to re-link the Oracle libraries. https://docs.oracle.com/database/121/UNXAR/cnfg_prd.htm#UNXAR157 You can relink the product executables manually by using the relink shell script located in the $ORACLE_HOME/bin directory. You must relink the product executables every time you apply an operating system patch or after an operating system upgrade. Navigate to $ORACLE_HOME/bin directory and run “relink”
