Operational Defect Database
BugZero found this defect 2625 days ago.
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Veeam | kb2260
Failed to load module [veeamsnap] | Failed to load module [blksnap]
Last update date:
8/22/2023
Affected products:
Veeam Agent for Linux
Affected releases:
4.0
Fixed releases:
No fixed releases provided.
Description:
Challenge
A Veeam Agent for Linux backup job fails with either of the following errors: Failed to load module [veeamsnap] with parameters [zerosnapdata=1 debuglogging=0] (The number of parameters listed in the error may vary depending on Veeam Agent for Linux version.) Failed to load module [blksnap]
Cause
This error occurs when the indicated module cannot be loaded. The most common reasons are: The module is not installed The installed module is not compatible DKMS was unable to compile the module The kernel headers package is missing. The kernel headers version and the running kernel version mismatch. Loading 3rd party kernel modules are not allowed. The Linux distribution in use is not supported. For the list of supported distributions, review User Guide: System Requirements.
Solution
About the veeamsnap kernel module The veeamsnap module is available to be compiled using DKMS or as a precompiled module for select distros (kmod for RHEL/CentOS* or kmp for SLES/openSUSE). For more information about installation requirements, please see: Veeam Agent for Linux - System Requirements. *Precompiled veeamsnap kmod is not compatible with Oracle Linux.
More Information
If the information in this article does not resolve the issue, please open a support case and include the following information.
