Operational Defect Database
BugZero found this defect 2625 days ago.
Data sources
All data on this page is proprietary to BugZero® or gathered from public sources
Veeam | kb2261
Veeam ONE Services cannot be started
Last update date:
8/13/2021
Affected products:
Veeam ONE
Affected releases:
ALL
Fixed releases:
No fixed releases provided.
Description:
Challenge
Veeam ONE Monitor or Veeam ONE Reporter service may fail to start with the following exception: The service did not respond in a timely fashion
Cause
The default timeout of 30 seconds for service start up is reached. This is normally caused by an issue of an environmental nature.
Solution
Here are the steps to increase the timeout: On the Veeam ONE server, access the registry editor by clicking Start > Run > and typing regedit. Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control Create a new value as DWORD by right-clicking on the pane on the right and name it ServicesPipeTimeout Set the value to 180000 (3 minutes) decimal and click OK. Restart the machine to apply the changes.
More Information
If you have any questions, contact Veeam Support.
