Operational Defect Database
BugZero found this defect 2597 days ago.
Data sources
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Veeam | kb2266
Events data collection failure issue
Last update date:
6/23/2023
Affected products:
Veeam ONE
Affected releases:
11
Fixed releases:
No fixed releases provided.
Description:
Challenge
Veeam ONE raises Events data collection failure against Veeam Backup & Replication or Hyper-V server.
Cause
Permissions, UAC configuration, and firewall settings need to be configured.
Solution
Verify that the account used to connect to Veeam Backup & Replication or Hyper-V server in Veeam ONE has correct permissions.Changing Server Connection Settings On the Veeam Backup & Replication or Hyper-V server, confirm that the connection account and the Veeam ONE service account, are added to the Event Log Readers Group and Administrators group in Local Users and Groups > Groups (compmgmt.msc) Even if the Windows Firewall is off, activate the following firewall rules on the Veeam Backup & Replication or Hyper-V server: Remote Event Log Management (NP-In) Remote Event Log Management (RPC) Remote Event Log Management (RPC-EPMAP) COM+ Network Access (DCOM-In) Check UAC settings. If Veeam Backup&Replication/Hyper-V and Veeam ONE are installed on the same server, try one of the following solutions in addition to the steps above: Change the type of the all Public network connections to Private using the following Powershell cmdlet:Set-NetConnectionProfile -NetworkCategory Private Or using the registry editor (machine restart will be required): HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\NetworkList\Profiles\ 0 = public 1 = private 2 = domain If changing the network type does not help, use Built-in Administrator account credentials for the Veeam Backup & Replication/Hyper-V server in the Connection Settings used by the Veeam ONE Client.
More Information
If the issue persists, contact Veeam Support for further assistance.
