Operational Defect Database
BugZero found this defect 2538 days ago.
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Veeam | kb2302
Backup Configuration Is Not Saved After Configuring Backup Job
Last update date:
2/20/2023
Affected products:
Veeam Agent for Microsoft Windows
Affected releases:
2.2
Fixed releases:
No fixed releases provided.
Description:
Challenge
After installing Veeam Agent for Microsoft Windows and configuring a backup job, the settings are not shown in the Control Panel, and Veeam Agent for Microsoft Windows keeps prompting to configure backup settings.
Cause
The Windows OS was installed with non-English region and culture settings. As a result, these settings were applied to the Windows system account. Veeam Agent for Microsoft Windows is based on Microsoft .NET Framework, which has some limitations regarding particular OS cultures.
Solution
Set the Format to English (United States) for the system account. Open the Region settings (press Win + R > type intl.cpl > press Enter) On the Formats tab, set Format to English (United States). Switch to the Administrative tab and click Copy Settings. Confirm that the Format is set to English for the Current user Enable the Welcome screen and system accounts checkbox Click OK to save settings and return to the Administrative tab. Click OK to close the Region settings and save settings. Restart the machine Once the necessary changes are applied to the system account using the steps above, a non-English Format can be set for the Current user account. Note that the Format for the system account must remain English (United States).
More Information
Here is an example of a working configuration:
