Operational Defect Database
BugZero found this defect 2419 days ago.
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Veeam | kb2350
Veeam Backup & Replication Console Fails to Open After a Hostname Change
Last update date:
10/4/2022
Affected products:
Veeam Backup & Replication
Affected releases:
10
Fixed releases:
No fixed releases provided.
Description:
Challenge
After changing the hostname of the Veeam Backup Server, the Veeam Backup & Replication Console fails to connect, displaying the error:
Solution
To correct this issue, update the Veeam Backup & Replication configuration with the current hostname by following these steps: Open the Configuration Database Connection Settings program, which should appear in the start menu of the Veeam Backup & Replication server. Within this program, select Veeam Backup and Replication, then click next. (If Enterprise Manager is not installed, you will not be prompted to select a product.) Adjust the value specified in the Server name field to match the correct hostname. Click Next, and Veeam will connect to the database. Wait for this process to complete.
More Information
If you have any problems following these steps, please contact Veeam Support. Troubleshooting for issues opening the console when the hostname has not changed are available in KB2127. Hostname changes of other devices, such as hypervisors, repositories, or proxies, require additional steps covered in KB1905.
