Operational Defect Database

BugZero found this defect 2105 days ago.

Veeam | kb2685

Veeam Agent – Windows recovery image file not found

Last update date:

12/6/2023

Affected products:

Veeam Agent for Microsoft Windows

Affected releases:

6.1

Fixed releases:

No fixed releases provided.

Description:

Challenge

The Veeam Recovery Media Creation process is encountering an error, which typically presents as follows:

Cause

The Veeam Recovery Environment is built on top of the Windows Recovery Environment, which, in turn, is created from the Windows Preinstallation Environment. If a system is missing the necessary Windows PE/RE components, the creation of Veeam Recovery Media will fail.

Solution

Please note that the steps outlined in the resolution below will require 8GB or more of free space on the disk specified in the DISM commands.

Additional Resources / Links

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Status

Solved

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