Operational Defect Database
BugZero found this defect 2139 days ago.
Data sources
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Veeam | kb2685
Veeam Agent – Windows recovery image file not found
Last update date:
12/6/2023
Affected products:
Veeam Agent for Microsoft Windows
Affected releases:
4.0
Fixed releases:
No fixed releases provided.
Description:
Challenge
The Veeam Recovery Media Creation process is encountering an error, which typically presents as follows:
Cause
The Veeam Recovery Environment is built on top of the Windows Recovery Environment, which, in turn, is created from the Windows Preinstallation Environment. If a system is missing the necessary Windows PE/RE components, the creation of Veeam Recovery Media will fail.
Solution
Please note that the steps outlined in the resolution below will require 8GB or more of free space on the disk specified in the DISM commands.
