Operational Defect Database
BugZero found this defect 2139 days ago.
Data sources
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Veeam | kb2686
Oracle database backup fails with event ID 44
Last update date:
5/17/2021
Affected products:
Veeam Backup & Replication
Veeam Agent for Microsoft Windows
Affected releases:
ALL
Fixed releases:
No fixed releases provided.
Description:
Challenge
Veeam Backup & Replication or Veeam Agent for Microsoft Windows jobs with Application-Aware Processing fail to process a Windows guest with Oracle database installed. The following symptoms are observed. • The job fails with this or a similar error:
Cause
This error appears only for databases operating in NOARCHIVELOG mode. A database operating in NOARCHIVELOG mode cannot be backed up when it’s in an inconsistent state.The Oracle VSS Writer detects the state of the database prior to creating a shadow copy, and refuse the shadow copy if the database is in inconsistent state.
Solution
This VSS failure is triggered by Oracle VSS Writer component. If the database needs to be kept in NOARCHIVELOG mode, there is no proper fix from the Veeam configuration side, as this component is provided by Oracle and does its own checks before database processing. To properly resolve this issue a database administrator would need to return the database to a consistent state. Alternatively, the database could be switched to enable ARCHIVELOG mode.
More Information
Workaround There is a workaround to skip this Oracle VSS Writer failure. However Please note that doing so you accept all liability and affirm that you are using a different method to backup and protect the databases.
