Operational Defect Database

BugZero found this defect 2060 days ago.

Veeam | kb2742

Backups Fail After Upgrade to AOS 5.8.0.1 or Later

Last update date:

3/5/2024

Affected products:

Veeam Backup for Nutanix AHV

Affected releases:

2.0

Fixed releases:

No fixed releases provided.

Description:

Challenge

Veeam Backup for Nutanix AHV backup job fails with: Backup VM [ID: 4a89ffc5-68b3-4be0-b117-0591dcec184e' Name: 'MYVM’] failed. Error: Backup was unsuccessful. Preparing VM for backup failed, 1." The Prism Element dashboard shows the following failed tasks:

Cause

This is a known Nutanix issue and is tracked by Nutanix as an internal bug ENG-163615, which was discovered after the release of Nutanix AOS 5.6.1.

Solution

To resolve this, upgrade to at least AOS 5.9.1, where ENG-163615 was resolved. If upgrading is not feasible, an alternate solution is to disable the host affinity rules for the affected VMs.   Note: This issue does not affect the LTS (Long Term Support) release branch.

Additional Resources / Links

Share:

BugZero® Risk Score

What's this?

Coming soon

Status

Solved

cost-cta-background

Do you know how much operational outages are costing you?

Understand the cost to your business and how BugZero can help you reduce those costs.

Have you ever...

had your data corrupted from a

VMware

bug?

Search:

...