Operational Defect Database
BugZero found this defect 2077 days ago.
Data sources
All data on this page is proprietary to BugZero® or gathered from public sources
Veeam | kb2756
Tape job fails with “The specified network resource or device is no longer available” or “The system cannot find the file specified. Problem with CreateFile in '\\.\Tape0'”
Last update date:
7/12/2021
Affected products:
Veeam Backup & Replication
Affected releases:
8.0
Fixed releases:
No fixed releases provided.
Description:
Challenge
Tape job fails with the following error messages:
Cause
The issue occurs when the tape drive is reinitialized within the operating system while the job is actively writing to it.
Solution
Change the Startup Type of Portable Device Enumerator Service from "Manual" to "Disabled". PowerShell Script
