Operational Defect Database

BugZero found this defect 1719 days ago.

Veeam | kb3000

Processing configuration Error: The operation is not allowed in the current state. (The VM is in invalid state.)

Last update date:

10/14/2022

Affected products:

Veeam Backup & Replication

Affected releases:

ALL

Fixed releases:

No fixed releases provided.

Description:

Challenge

A Replication job for a VMware VM fails during the Processing stage with the error: Processing configuration Error: The operation is not allowed in the current state. (The VM is in invalid state.)

Cause

When this error occurs during the "Processing configuration" stage of a VMware Replication job, it is most often related to an incompatibility between the VM being replicated and the destination ESXi host. For example, when attempting to replicate a VM from a host/cluster running vSphere 7.0 to a host running vSphere 6.7, the error will occur because the source VM's Compatibility Level (also known as HW Version) is incompatible with vSphere 6.7.

Solution

Investigate Within a vSphere Client, review the Compatibility level reported by the VM added to the Replication job and ensure that the ESXi host added as the destination is compatible. *If the destination ESXi host is running a version compatible with the source VM's compatibility level, please collect logs and open a case with Veeam Support to continue the investigation.   Resolve The VM incompatibility can be resolved in the following ways: Upgrade the target ESXi host to the same version or higher than the source ESXi host. (Recommended)or Reconfigure the replication job to use a destination ESXi host that is running a version compatible with the VM.or Downgrade the compatibility level of the VM being replicated to be compatible with the destination ESXi host version. Reference: VMware KB1028019: Downgrading the virtual machine hardware version in ESXi

More Information

VMware KB2007240: ESXi/ESX hosts and compatible virtual machine hardware versions list VMware KB1027707: Snapshot using a Snapshot Manager fails with the error: Operation not allowed in current state Veeam KB1296: Job fails with error "The operation is not allowed in the current state."

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Status

Solved

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