Operational Defect Database

BugZero found this defect 1552 days ago.

Veeam | kb3064

Veeam Intelligent Diagnostics signature UID field

Last update date:

12/14/2023

Affected products:

Veeam Backup & Replication

Veeam ONE

Veeam Cloud Connect

Affected releases:

11

Fixed releases:

No fixed releases provided.

Description:

Purpose

This article provides answers to frequently asked questions about the "Veeam Intelligent Diagnostics signature UID" field in the Veeam support case creation form.

Frequently Asked Questions

Where do I find the VID for my issue? The Veeam Intelligent Diagnostics UID (VID) will be at the bottom of the alarm on your Veeam Backup Server in the Veeam Backup & Replication view of Veeam ONE. Hint: If you are creating a case for an issue that was not brought to your attention by an alarm in Veeam ONE, you likely will not have a VID to provide. Here is an example of an alarm on a Veeam Backup & Replication server with a VID:

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