Operational Defect Database
BugZero found this defect 1558 days ago.
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Veeam | kb3106
Unable to Add Workers to Bahrain or Hong Kong Regions
Last update date:
5/8/2023
Affected products:
Veeam Backup for AWS
Affected releases:
6a
Fixed releases:
No fixed releases provided.
Description:
Challenge
When adding a worker instance to the Bahrain or Hong Kong regions, the following error occurs: AWS was not able to validate the provided access credentials.
Cause
Veeam Backup for AWS uses the Global STS endpoint.
Solution
To add a worker to the Bahrain or Hong Kong regions, do the following: Open the IAM Console. Go to Account Settings > Security Token Service (STS). Set the Global endpoint to Valid for all AWS regions. For more information about AWS Security Token Service, see this Amazon article.
