Operational Defect Database

BugZero found this defect 1128 days ago.

Veeam | kb4127

Veeam Service Provider Console v5 Patch 2

Last update date:


Affected products:

Veeam Service Provider Console

Affected releases:


Fixed releases:

No fixed releases provided.



Please confirm you are running version or later before installing Patch 2. You can check this by logging in to the backup portal and navigating to the Configuration > Support Information tab. After upgrading, your server build will be


RESTful APIs v3 Removed description of methods that are still under development from the specification. ConnectWise Manage Plugin Inactive products are now filtered out by the ConnectWise Manage Plugin during data collection. Alarms Company Owner is now included to the %Company Admins% variables of alarms recipients list.

Resolved Issues

Discovery Rules IP address format validation in the discovery rule settings does not allow to configure a 3-digit number in the last octet. License Usage Reporting Usage report creation fails if the Cloud Connect server is managed by the Enterprise Manager. RESTful APIs v2 PUT /v2/tenants/{id} method fails to execute if NetworkFailoverResourcesEnabled = true. RESTful APIs v3 InstanceUid parameter used by /protectedWorkloads/computersManagedByBackupServer method does not match agentUid parameter used in /infrastructure/backupServers/jobs/agentJobs/objects method. Veeam Agent for Linux The backup mode is switched to “Workstation” when backup agent is activated by the Backup portal. Backup agents upgrade is not started automatically after installing patch for the VSPC server. ConnectWise Automate Plugin Under certain conditions, tickets in ConnectWise Automate Plugin are closed automatically after the backup portal restart.


To install Patch 1, perform these steps: Back up the VSPC configuration database. Log off from all active VSPC UI sessions. Execute VSPC.ApplicationServer.x64_5.0.0.6883.msp file on the VSPC server as administrator. Execute VSPC.WebUI.x64_5.0.0.6883.msp file as administrator on the VSPC UI (IIS) server. Execute VSPC.ConnectorService.x64_5.0.0.6883.msp as administrator on the VSPC server. To upgrade Veeam Agent for Microsoft Windows from RTM to GA version, perform these steps:

Additional Resources / Links


BugZero® Risk Score

What's this?

Coming soon




Do you know how much operational outages are costing you?

Understand the cost to your business and how BugZero can help you reduce those costs.

Have you ever...

had your data corrupted from a