Operational Defect Database

BugZero found this defect 1159 days ago.

Veeam | kb4131

Monthly License Usage report is not generated when using Veeam Backup Enterprise Manager in the Veeam Cloud Connect infrastructure

Last update date:

2/22/2024

Affected products:

Veeam Service Provider Console

Affected releases:

5.0

Fixed releases:

No fixed releases provided.

Description:

Challenge

Monthly Licensing Report generation fails with “ReportingJob task error: System.ArgumentException: An item with the same key has already been added.“ error if there is Veeam Backup Enterprise Manager in the Veeam Cloud Connect infrastructure.

Solution

Make sure you’re running VSPC v5 patch 1 before proceeding with the installation. Stop "VeeamManagementPortalSvc" service on the VSPC server. Replace the files below with new versions in the following directory "C:\Program Files\Veeam\Availability Console\ApplicationServer". Veeam.MBP.LicenseManager.dll  Veeam.Portal.DataManagement.dll Veeam.MBP.Service.exe Start "VeeamManagementPortalSvc" service on the VSPC server.

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Status

Solved

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