Operational Defect Database
BugZero found this defect 1120 days ago.
Data sources
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Veeam | kb4152
Veeam Backup for Microsoft 365: The provided client secret keys are expired.
Last update date:
4/11/2022
Affected products:
Veeam Backup for Microsoft 365
Affected releases:
4.0
Fixed releases:
No fixed releases provided.
Description:
Challenge
Veeam Backup for Microsoft 365 displays one of the following errors:
Cause
The client secret has expired.
Solution
In a web browser open the Azure Active Directory admin center Click on "App registrations" Find the expired App in use by VBO365, note the expired status and the AppID (The AppID in use can be determined by Editing the Organization in Veeam Backup for Microsoft 365) Click on the App "Display Name" Click on the error about the secret being expired to create a new secret The web page will switch to the [Certificates & secrets] section Listed on this page will be the expired Client secret(note that you can delete it) Click [New client secret] (Note that you can set the secret to never expire) After creating the new Client Secret update the Organization settings in Veeam Backup for Microsoft 365.
