Operational Defect Database

BugZero found this defect 1040 days ago.

Veeam | kb4189

Veeam Install Error - "Selected ... port is not available."

Last update date:

7/15/2021

Affected products:

Veeam Backup & Replication

Veeam ONE

Veeam Service Provider Console

Veeam Recovery Orchestrator

Affected releases:

ALL

Fixed releases:

No fixed releases provided.

Description:

Challenge

During the initial installation of Veeam applications, the install wizard has a page where service ports may be specified. When moving to the next page of the install wizard, an error may be displayed regarding a Selected port not being available.

Cause

Upon clicking [Next] on the page of the installer where ports are defined, the installer checks if the specified ports are in use. The pop-up error occurs If a port is detected as being in use.

Solution

Identify and terminate the process using the port related to the error, then proceed with the installation of the Veeam software.The following PowerShell script can be used to identify the process identifier number (PID) and process name using the specified port.

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Status

Solved

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